Network Solutions

by "Richard and Jolene Johnson" <jonric(at)tx3.net>

 Date:  Sat, 12 May 2001 11:43:53 -0700
 To:  <hwg-basics(at)hwg.org>
  todo: View Thread, Original
I received an email yesterday stating the the IP addresses for DNS servers
NS1.ACCOUNTSUPPORT.COM  and   NS2.ACCOUNTSUPPORT.COM have been changed and
that if we were registered with Network Solutions, the changes were probably
automatically made to our domain registration accounts.  However, I can't
get to my web site, and when I checked my domain registration info, the IP
address for NS1 had been updated, but not the one for NS2.
I went ahead to make this change myself.  I got the email from Network
Solutions where I am supposed to respond Yes or No to the changes, and I did
so.  I keep getting an email back stating that I failed to fill out line 1a.
I HAVE filled out line 1a, (4 times now!) and don't understand why this
keeps bouncing back to me.  I cannot reach tech support over the weekend,
and was wondering if anyone had any similar experiences with this situation.

Jolene Johnson

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