ISP War - OT?

by "Carol Parent" <cbwd(at)means.net>

 Date:  Sat, 21 Oct 2000 12:25:20 -0500
 To:  "HWG-Basics" <hwg-basics(at)mail.hwg.org>
  todo: View Thread, Original
Hello all,

I am not sure how off topic this really is since it does concern the
"basics".  Hosting your site and your rights as admin/owner of the domains
you take care of.

In the last two weeks, the web host who I host with let me know that they
were setting up their own server.  (They had been reselling space).  I
thought that was excellent for them.  Little did I know what was personally
in store for me.

The ISP that my host had been using for my sites is listed as Technical
Contact on Network Solutions. (Which I would have thought was proper or at
least not a problem.)

Well guess what?  It would seem that this ISP is not happy with my host
taking all their sites away from them and is refusing to let my sites go.
When I sent in the request for an ISP change thru Network Solutions (I am
admin contact AND owner), I was not allowed to switch.  Network Solutions
informed me that my request was turned down because the present ISP said NO
to the switch.  I was also informed (and Network Solutions said this is a
little known detail) that it does not matter who owns the domain, the tech
contact can OVERRIDE whatever you say.

Now there is a solution.  I need to fax Network Solutions proof of who I am,
the changes I want, and they will do it.   BUT the fact that I have to go
thru all this even though I am the owner AND admin contact makes one a bit
leery of allowing ANYONE to be listed other than yourself as the
person/business in charge of your domains.   So, until Network Solution acts
upon my fax requesting the change in ISP, my domains hang in limbo.  The DNS
points to the OLD ISP yet they will pull the plug on them once the time paid
for has run out and the NEW ISP which is paid for wont work since the DNS
doesn't point to them.

So just a heads up for your own protection.  This has been a MAJOR waste of
time.  If anyone would like to know who the ISP is that is doing this so
they can KNOW who not to host with, email me privately and I will give you
their name.



Regards,

Carol Parent
http://www.cbwdesign.com
admin(at)cbwdesign.com

"The only way to amuse some people is to slip and fall on an icy pavement. "

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