HTML classes

I've been sitting back reading posts in this group for quite some time, most
not making much sense to me as I'm new to HTML, which is why I'm taking
HTML101.  But one of the posts in the last couple days did catch my
attention, the one concerning the disorganization of classes or the
non-existence of a bought and paid for class.
As I said, I'm in HTML 101 and to say it's in a "state of confusion" is
putting it mildly.
Week 1 was extended for some reason, week 1 reading assignments and lab
assignments have yet to be given either their first approval, non-approval
or approval after error correction.  A few of the students have taken it
upon themselves to start answering questions that are posted to the
instructor because the instructor is not answering them.
Our instructor seems to be a a figment of our imaginations, she is there so
rarely.
Week 2 lesson was posted lacking the lectures.
I'm very close to asking for my money back.  In the event that I do make
this decision, who would I write to get a refund?
Also, has anyone else experienced this lack of organization in HWG glasses?
Thanks for listening and allowing me to unload my frustration.
Sincerely,
Kitt

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