Re: How to Turn Down a Client

I agree entirely!
BenO

At 05:33 PM 6/18/2000 -0400, you wrote:
>Sandy,
>In the printing business we have a few ways of turning down a
>less-than-perfect client:
>a)  Offer extremely high prices that you could live with if he still wants
>to stick around,
>b)  Say that you have too many clients right now and can't get the job done
>in a timely fashion; offer an insanely long schedule,
>c)  Find an incompatibility of some sort that sounds legit such as some
>esoteric need that is essential for his application but that you cannot
>handle,
>d)  Require payment up front,
>e)  Tell him you just closed a deal with a major competitor (unnamed, of
>course) and that deal requires that you don't work on a competitive job for
>a certain period of time,
>f)  Refer him to a competitor who can better suit his needs.
>
>Its best to find the simplest solution to the above depending on the
>scenario.  After all, he still might be able to refer you to another
>potential client, so you don't want to turn him off completely.  Also, you
>may need the business somewhere down the line.
>
>A great alternative is to bill the guy for sitting down and thinking the
>project out with him in a meeting.  He may not have the skills to know what
>he wants, or he may have difficulty in decision making.  It might be best
>for both of you if you can get paid for listening to him think out loud.
>Perhaps if you are a good listener, you might find a creative solution to
>his dilemma that is more service oriented.
>
>Kate Pollara
>visit my site:  http://jsjbf.com
>
>

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