Re: How to Turn Down a Client

In the many years that I ran a painting/wallpapering/decorating business, 
I've had some customers who truly don't have an exact idea as to what they 
want. That being the case, I simply tell them I'll be happy to work with them 
BUT I will have to charge (x amount) hourly for consultation or as their 
decorator, and that any changes made later will also be charged accordingly.
Then we can sit down and spend time looking at colors, textures, all sorts of 
neat things...and I keep checking my watch. They usually start agreeing with 
my ideas, or go with their own fairly soon.   

On another note....
In a message dated 6/18/00 6:53:30 PM Eastern Daylight Time, beno(at)cnw.com 
writes:

> >I have heard (and since this is a international forum--- perhaps someone 
>  >can correct me) that the Japanese do not say no. They say "yes" when they 
>  >mean "Yes" and they say "yes" when they mean "no", and you are supposed 
to 
>  >know the difference.

They say "yes" meaning they simply understand the question or issue. After 
that, who knows...?
  

Jim Cika
MillenniumDesignWorks
JC1654(at)aol.com

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