RE: Hosting Company Recommendations Needed

LOL

busted

-----Original Message-----
From: owner-hwg-business(at)hwg.org [mailto:owner-hwg-business(at)hwg.org] On
Behalf Of Adam L. Simpson
Sent: Wednesday, October 10, 2001 3:27 PM
To: Scott A. Choitz
Cc: HWG-Business List
Subject: Re: Hosting Company Recommendations Needed


Hmm.. interesting first hand experience.


Registrant:
Choitz Ltd
   2547 He Nis Ra Lane
   Green Bay,, WI  54304-1771
   USA

   Domain: VIRTUALTECHNOLOGIES.NET
   Registrar: DomainBank.com

   Administrative Contact:

   Choitz, Scott choitzltd(at)choitz.com
   2547 He Nis Ra Lane
   Green Bay, WI  54304-1771
   USA   1-920-429-2870
   (FAX)1-920-429-2871

   Technical Contact:

   Choitz, Scott choitzltd(at)choitz.com
   2547 He Nis Ra Lane
   Green Bay, WI  54304-1771
   USA   1-920-429-2870
   (FAX)1-920-429-2871

   Zone Contact:

   Choitz, Scott choitzltd(at)choitz.com
   2547 He Nis Ra Lane
   Green Bay, WI  54304-1771
   USA   1-920-429-2870
   (FAX)1-920-429-2871

   Record created on 06-06-2000
   Record expires on 06-06-2002
   Database last updated 10-10-2001 02:00:09 PM

   Domain servers in listed order:



On Tue, 9 Oct 2001, Scott A. Choitz wrote:

> I started dealing with Virtual Technologies, 
> http://www.virtualtechnologies.net a few years ago.
>
> Good support, willingness to work with its clients, and easy to 
> communicate with them. May be a small company with only a few hundred 
> servers on the network, but they keep everyone informed of network 
> problems, upgrades and such and are on top of very situation that has 
> come up, as it happens, not hours down the road like others I have 
> dealt with.
>
> Just my 2 cents worth
>
> Scott
> ----- Original Message -----
> From: "Sheldon J. Potter" <sjpotter(at)essential-connect.com>
> To: "HWG-Business List" <hwg-business(at)hwg.org>
> Sent: Thursday, October 04, 2001 5:06 PM
> Subject: Hosting Company Recommendations Needed
>
>
> > Hello -- I've been providing hosting for my own site and all my 
> > customer Web sites through a large hosting company (I resell) for 
> > several years that has had a remarkable record of ups and downs with

> > me both technically and vs. billing screw ups. I've been too patient

> > with them. Up till now.  Too many other damn things to do in those 
> > 24 hours each day to make the change.
> >
> > Today the last straw, after 2 days of repeated server failures, 
> > inability to access emails, creative, and always different fairy 
> > tales about What Went Wrong, promises of fixes that only resulted in

> > more service outages, from their tech non-support folks, nobody 
> > seems to give a rats a**, including line supervisors.  Increasingly 
> > frustrated clients are being as nice as they can be about it, so 
> > far...
> >
> > I've already felt it necessary to issue credits to one client's two 
> > hosting accounts to try to compensate them for their inconvenience, 
> > but that strategy isn't a viable long term revenue model...
> >
> > It's time for a refreshing change.
> >
> > Looking for services from a hosting company in the U.S. that 
> > provides reseller plans that will work financially for a small web 
> > development company (me) that develops and hosts small to medium, 
> > low to modest traffic level, Web sites, mostly content but may be 
> > moving into limited ecommerce (low end shopping cart stuff), 
> > included features like cgi-bins, liberal quantity of POPS, aliases, 
> > password protected directories, ftp & telnet, current Perl, SSI, raw

> > server logs access, plus a useful control panel to allow me to 
> > configure/administer the standard stuff.  I pay about $60/month for 
> > basic plus $2/month for each virtual host account.
> >
> > It goes without saying that I need radically better up-time 
> > reliability (a formal SLA would be nice, in view of my experiences 
> > to date), and tech support people who provide actual tech support.  
> > Oh yes, it would be nice if the tech support people could speak and 
> > write in intelligible sentences; these people frequently reply to 
> > support requests with what is damn near gibberish.
> >
> > Any direct recommendations?  I won't name any names, but *don't 
> > recommend anybody with the initials AIT.  :-)
> >
> > Or perhaps even any online resources for weeding out the wheat from 
> > the
> Chaff?
> >
> > Thanks.
> >
> > Sheldon Potter
> > Owner
> > --
> > The Essential Connection  --  http://www.essential-connect.com Web 
> > Design and Hosting for the photographic and nonprofit communities
> > _________________________
> > Member:
> > International Webmasters Association
> > (Associate member) Internet Professional Publishers Association
> > HTML Writers Guild
> >
>
>
>

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