Re: [You must be hard up for clients....]

Man! That sucks! You should rip them a new one.  =


Carl Salaski
Banzai Design
{yes, I am using a free email account. My domain has finally been registe=
red,
just waiting to move into my new host. So It wasn't me! :)  }

Rachel Hartman <rhartman(at)io.com> wrote:
Interesting e-mail saga of the day.

Earlier this morning, I got an e-mail with the "real , but the name" of [=
John
Doe] Web Designs.  It was from a freebie accountreply-to was for the =

domain belonging to [JD] WD.  The message asked me for my average time to=
 =

complete a web site, because he needed a web site "for me and me wife" an=
d he
didn't "have the patience" to learn HTML.  I spocked an eyebrow at it, bu=
t
because I wanted to get on with my day, I settled for a brief version of =
my
usual reply to customer inquiries.  Never heard back, didn't much care, h=
ad
clients to take care of--you know how it goes.

This evening I got e-mail from a client of ours.  She'd gotten e-mail fro=
m
[JD] WD asserting that they could offer a "more appealing web site at a m=
ore
appealing price."  (Since she was and continues to be satisfied with both=
 the
site and the price, it's hard to see how he could manage that, but never
mind.)  Apparently Mr. John Doe would rather scan client lists and solici=
t
other people's customers rather than try to get some of his own.

So far I'm taking the high road - told my client to ignore the letter if =

she wished.  But man, it's tempting to rip this fellow a new one.  I don'=
t
have the most bleeding-edge sites on the Web, but I don't have any unhapp=
y
clients.

This letter is mostly because I need to vent in a sympathetic space, and =

because I was interested in hearing if anyone else has had their client =

list targeted in this way before.  Thanks for listening.

Rachel
--------------------------------------------
Rachel R. Hartman, Co-Owner
Hartman WebWrights - http://www.hww.com (512) 989-7844
Affordable, hand-crafted web pages for your company's needs


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