Re: weird problem

At 03:53 PM 4/4/01 -0400, Robert Clendaniel wrote:
>Hi all!  We have a site, http://www.hcsearch.com/, which has a
>weird problem - most people can access the site via that URL or
>http://hcsearch.com/, but a few - including the owner's father! -
>get a 404 error when they try it without the "www".
>
>Can some of you kind folks out there check this and let me know
>if it does or doesn't come up for you as http://hcsearch.com?

Works for me in MSIE 5.0, Windows 98

Both addresses resolve to 66.39.19.185 and even going to
http://66.39.19.185/ produces the page, so it doesn't seem to
be a problem with virtual hosting, or http 1.0 vs http 1.1

The only thing I can think of is that there might be a browser
type that only assumes input with www. in front of it is 
starting with a machine name, and that any other input is
a file name. But even that wouldn't produce the 404 error.

Are you sure the 404 message is being delivered by the server
that the site is on? If so, then the answer to your problem
probably lies with the sysadmin for your host machine. If not,
then finding out what server is sending that 404 could provide
further clues. Either way, I'm 99.99% sure the problem is
a host-related, not design-related one. You don't have any
strange redirection that's apparent to me.

--Liz

----------------------------------------------------------------------
Liz Bartlett*http://www.khyri.com/            110 E. Wilshire Ave.#G-1
Idyll Mountain Internet*http://www.idyllmtn.com/   Fullerton, CA 92832
Virtual Dog Show Co-ordinator*http://www.dogshow.com/   (714) 526-5656
Tibetan Mastiff Web Site*http://www.tibetanmastiffs.com/

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