RE: Software Housecleaning

by "Peter Williams" <Peter.Williams(at)hendersons.com.au>

Date:	Tue, 9 Feb 1999 10:31:11 +1100
To:	"Starr Wolf" <starrwolf(at)starrwolf.com>, "HWG Graphics" <hwg-graphics(at)hwg.org>
In-Reply-To:	default
	todo: View Thread, Original

Assuming you are on a 32 bit windows platform
try running regedit and doing a find on the product
name or the company that makes it's name.

You may well find a registry entry that is causing
the problem you are experiencing. Delete the entry
that is causing the strife and try your install again.

Before fiddling in the registry you should back it up.

Peter Williams
LAN Support/Webmaster
williams(at)hendersons.com.au

> -----Original Message-----
> From: owner-hwg-graphics(at)hwg.org [mailto:owner-hwg-graphics(at)hwg.org]On
> Behalf Of Starr Wolf
> Subject: Software Housecleaning
> 
> Three months ago I used a 30-day trial version of a program that 
> I ended up not liking and uninstalled it after it timed out.
> 
> Yesterday. I received an email from the manufacturer telling me 
> they have a "new and improved" version of this same program which
> addresses  the reasons I rejected the initial trial version,
> PROBLEM:
> 
> The newer version gave me a message it "detected" the presence of 
> the former
> trial version and now won't load until I remove or "register" the former
> version, and it won't overwrite the old files.
>

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