Re: Scanning/OCR
by Ben Ocean <beno(at)cnw.com>
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Date: |
Mon, 08 May 2000 06:48:00 -0700 |
To: |
"Abhay S. Kushwaha" <abhay(at)kushwaha.com> |
Cc: |
hwg-graphics(at)hwg.org |
In-Reply-To: |
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At 01:26 PM 5/8/2000 +0530, you wrote:
>I have a HP 3200C and I'm not satisfied with the performance of the
>default drivers/scanning software
>
>-- Any recommendations on which scanning software i could use?
>-- Any recommendations on any OCR software I could use?
I spent 4 hours on the phones with their techs trying to get mine to work,
got the run around with lots of smiles from their *award winning* customer
service department. I eventually bought a Visioneer, with which I am very
satisfied, an sent the HP to the CEO of HP with a bill for the machine, my
phone calls and all my time. Let's see what they do...
Check what kind of Universal Serial Bus Driver you have. If it's a Viacom
(and there's an excellent chance it is), you can go to their site and get a
patch: apparently they've had some problems. Don't know if this would have
worked with my HP- their techs didn't suggest this- but it did the trick
for my Visioneer. Good luck. As for me, I'll never buy another HP product
again.
BenO
>Preferably shareware....
>
>TIA
>
>[abhay]
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