RE: Low end users

by Keith Purtell <kpurtell(at)>

 Date:  Mon, 15 May 2000 09:55:05 -0500
 To:  <hwg-techniques(at)>
  todo: View Thread, Original
I don't think even the middle users are being well served. Research shows
that the average person gets irritated if they have to wait more than one
full second for a Web page to load
(, and yet I've heard that the
typical Web user now waits more than 20 seconds for a page to load. There
seems to be a huge disconnect between designers and their audience.

Keith Purtell

> -----Original Message-----
> Date: Fri, 12 May 2000 14:42:46 -0700
> From: Moe Rubenzahl <moe(at)>
> Subject: Re: Low end users
> [  snip  ]
> Modem speeds. Sadly, designers use DSL and T1 while users are using
> modems. 56K modems usually run around 35K. International and rural
> users often have slow connections. Remember road warriors using a
> laptop and a hotel room phone. So we assume 28.8. Our pages are under
> 20K where possible, almost never above 40K total. Sometimes my
> designers grumble but my site's users send love letters.
> [  snip  ]
> ______________________________________________________________
> Subject: Low end users
> Author: Adrian Harris
> Date: 5/11/00 12:51 PM +0100
> >Hi,
> >
> >not sure if anyone can help with this but advice or leads welcome.
> >
> >What is the lower end of the range of browsers, screen colors, modem
> >speeds (I s'pose combined with phone line speeds?) that it
> is sensible to
> >design for if you want to be as inclusive as possible of
> Developing world
> >Non-Governmental Organisations,  many of whom obviously do
> not have the latest gear?
> >
> >I'd guess NN2, 640 x 480, web safe colors, and graphics
> under 5 k, but
> >would be interested in any stats or guidance.

HWG hwg-techniques mailing list archives, maintained by Webmasters @ IWA