Re: compatibility problem ...

by <petermulders(at)yucom.be>

 Date:  Fri, 21 Jun 2002 20:28:13 +0200
 To:  "HWG list" <hwg-techniques(at)hwg.org>
 References:  PCPETERM attbi
  todo: View Thread, Original
Thanx guys ..

For sure, on our systems the font size is okay. I'm nog at work right now,
but i'll check the font-size monday. We work on a 1600*1200 resolution, and
we can read it. Think there's a problem with our browsers ...

Thanx for the answers ...
We're working on it (monday ...)

pEtER


----- Original Message -----
From: "Larry Coats" <thewolves(at)attbi.com>
To: "peter" <petermulders(at)yucom.be>
Cc: "HWG list" <hwg-techniques(at)hwg.org>
Sent: Friday, June 21, 2002 5:34 PM
Subject: Re: compatibility problem ...


> peter wrote:
>
> > I have a little problem, and hope some of you could check. We created a
> > website for "PharmaDM", a bio-computer related compagny.. Check the
website:
> > http://www.pharmadm.be
> >
> > At designing and creating, we had in our thoughts that the
"pharma-sector"
> > uses NETSCAPE 4.7 and stuff like that, so we made the site ok for as wel
NN
> > as IE.
> >
> > But ...
> > -----
> > It looks like PharmaDM have redesigned their website. For someone not on
> > a Windows machine the writing is unreadable (Netscape on solaris) or
> > unbelievably tiny (Mozilla on linux), and you need java, shockwave, and
> > various completely unnecessary but trendy things installed to be able to
> > use the website. The menus don't even align properly on my desktop (but
> > they do on my smaller screen laptop).
> > Maybe all the customers are on Windows machines with all the necessary
> > utils installed and time to wait while the applications load, but if I
> > were a business I wouldn't want to lose any customers over a
> > difficult-to-use web site. Also, why make people register then wait for
> > a password to get access to publications and product flyers? Don't you
> > want to encourage people to read these?
> > ------
> > I agree with Amanda the new web site is a disaster. It just hung
> > "Loading ..." using Netscape, and the same thing happened with
> > Explorer if I refused to download Flash player.
> > You will loose customers.
> > ------
> > So ...
> > I hope some of you can take a look, en maybe even with the
systems/browsers
> > mentioned.
> > We are a little bit desperate after comment like this ... We did the
best we
> > could to fix it for NN 4.7, and now some old-system-user destroied the
trust
> > PharmaDM sets in us.
>
>
> Well, I wouldn't call Mozilla on linux an "old-system-user". ;-)
>
> I looked with Mozilla 1.0, Win98. I didn't mind the Flash, since there
> was a "skip intro" (which I immediately used). Although if it's true
> that the site cannot be used if the user refuses to download and install
> Flash, that seems like something you'd want to look into.
>
> I had to agree that the font size was WAY too tiny. I had to bump the
> size twice, and that threw your layout into problems. The "welcome" line
> appears underneath the green "Home" heading, and the dropdown menus are
> thrown out of alignment. Bumping the size a third time really makes a
> mess of it.
>
> I took a quick look in NN4, since you say you want to support that. Same
> thing -- way too small, and layout problems when the user bumps the font
> size.
>
> I also took a quick look in IE5. Again, the font size is way too small,
> and setting "font size" to largest didn't help much. I couldn't easily
> read the site without going into accessibility options and marking
> "ignore font sizes in web pages" -- and then I got the same layout
> problems I had in the other browsers.
>
> Larry Coats
>
>

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