popup user surveys?

by "Ann Ezzell" <amcbainezzell(at)alum.mit.edu>

 Date:  Thu, 6 Apr 2000 09:35:29 -0700
 To:  <hwg-techniques(at)hwg.org>
  todo: View Thread, Original

I've been on some sites where, when I attempt to leave, I get a popup
window asking me to complete a little user satisfaction survey.

What do you all think about that approach? I always feel like I'm
being hijacked, but are they effective? Are there better ways to try
to find out if your users have gotten what they wanted from your site?

Thanks.

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