Re: User connected for long periods ... any ideas?

by "Timothy G. Embler" <hwg(at)myrealbox.com>

 Date:  Tue, 14 Mar 2000 19:53:52 -0800
 To:  "Mike Kear" <choicemag(at)hotmail.com>,
<hwg-techniques(at)hwg.org>
 References:  hotmail
  todo: View Thread, Original
What stat software are you using?  I dont know of any that shows how long
someone has an http connection to a certain page...

Tim

----- Original Message -----
From: "Mike Kear" <choicemag(at)hotmail.com>
To: <hwg-techniques(at)hwg.org>
Sent: Wednesday, March 15, 2000 10:37 AM
Subject: User connected for long periods ... any ideas?


> You people are pretty knowledgeable about e-commerce sites, so perhaps you
> can give me some ideas here .....
>
>
> My usage stats tell me I have a user who comes to my site every day and
> stays connected for long periods.  Usually 8-9 hours (once it was 14
hours).
>   It's not in the pay part of the site, just the default.htm home page,
and
> I'm not sure I can find a rational explanation for it at the moment.
>
> The user is in Africa, and the site (www.choice.com.au) is directed at
> Australians, being an Australian Consumer Rights organisation.  There's no
> apparent attack or attempt at hacking into the pay areas of the site, and
> the user doesn't go to other pages - just the main home page.   I really
> can't see what is happening here.
>
> I don't want to put a block on this user's ip address unless I can see
> there's something underhanded going on.
>
> And in any case, how can it be that this user shows as being connected all
> that time?  How come it doesnt time out?
>
> Anyone got any ideas?
>
> Cheers,
> Mike Kear
> AFP Web Development
> Windsor, NSW, Australia
> http://www.afp.zip.com.au
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>

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