Re: web hosting plus email account for client

At 04:55 PM 3/27/2003, Shelley wrote:
>Dear listers
>
>         I have a new client, am working on a total redo of the website 
> and have set
>up a new web hosting account for them using the same email addresses as
>before (hotel so typical info@).  One of the features that is available with
>the web hosting account is Spam Assassin - I enabled it but it started
>blocking my emails so lacking the time right then to check into it I routed


Was this by any chance through Cpanel? (And do I understand you correctly 
that it was just blocking all mail?) If so, contact the administrator of 
the hosting company, and urge them to upgrade their cpanel package. I was 
successfully using spam assassin through cpanel for months, and had begun 
luxuriating in only receiving 20 or so spam a day (compared to the hundreds 
per day I was previously receiving). Then one day all my email stopped. 
Well, that was certainly not normal, and when we looked into it, discovered 
that something in spam assassin was hanging all my mail on that domain. 
Once disabled, all the mail came through again (including, of course, the 
spam). When we upgraded cpanel last week, I tested spam assassin again, and 
it seems to be working perfectly again. Whew! Between blocking all mail at 
the server that isn't addressed to an actual address, and using the spam 
assassin screening to filter spam out to the trash on the mail client side, 
I'm once again down to a handful of spam a day.

Jeniffer

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