Re: video problem

I had similar problems in this regard on my NVIDIA card until I installed 
different drivers ala XP Pro. So, it may be a driver issue with certain 
operating systems and certain video cards. I do not remember whether it was 
my previous card which was GeForce 2 or the current MX440. Hope this helps 
narrow the issue down.

At 01:16 PM 9/17/2003, you wrote:
>At 04:08 PM 9/17/2003, Susan Friesen wrote:
>>Hi everyone,
>>I'm experiencing a problem with a video that we show on our site and I'm not
>>sure what the cause is, or how to fix it. I'm hoping someone can offer some
>>ideas and suggestions....
>>
>>On this page: http://www.investinakinderworld.com/videos.shtml We are
>>offering two versions (WM and QT) of the Invest in a Kinder World
>>Coin-spiracy video. (top section) I can see both of these videos fine using
>>Windows Media Player and of course QT.
>>
>>However, I am starting to get some feedback from several people saying that
>>the WM version is not displaying the video, they are only hearing the audio.
>>Of course, I put them through the latest WM version scenario and all other
>>obvious paces but to no avail. The clincher is that they are able to see
>>other videos (sitting on a different server) with no problem. Also, the
>>person who created our WM and QT versions is very knowledgeable in this
>>field and I highly doubt it has much to do with how he compressed the file.
>>
>>So, what could it be? Is it a server issue? Perhaps we shouldn't be offering
>>WM at all and use a different, more stable format for the Windows OS? If so,
>>what would be the best choice?
>>
>>Any help would be greatly appreciated.
>>
>>Kind regards,
>>Susan
>
>Susan,
>
>I have had something similar happen in my dual monitor setup, where the 
>sound could be heard, but no video until I dragged the window to the other 
>monitor.  I cannot explain why this happens (anyone?), but maybe it is a 
>clue for your problem.  My setup is 2GHz Pentium with an NVIDIA GeForce4 
>Ti 4200 running in dual monitor mode (1600x1200 each on 19" CRTs).  The 
>video card has analog and digital output.  I am using a converter to drive 
>my second monitor off the card.
>
>Norman
>www.craftedsolutions.com
>803-405-1008
>
>
>
>

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