Re: osCommerce shoppingcart/checkout question

by Doris Kyburz <doris(at)kyburz.net>

 Date:  Mon, 1 Nov 2004 07:26:41 -0800
 To:  hwg-techniques(at)hwg.org
 References:  fastmail
  todo: View Thread, Original
Thank you Jalal,

Your analysis is identical with mine. What a relief ;-)
Thanks a bunch for the tip on the javascript contribution. I'll add that.

Good way to start a day :-)

Greetings,

:: doris


>When you change the quantity I don't remember that you need to type in the CC
>details again, the change in quantity is entered before you get to the
>section.
>
>I find a product
>I click on Buy Now
>Maybe I find some other products.
>I look at Cart Contents
>At this point I adjust the quantities if I need to.
>I go to Checkout
>Screen 1 I can change shipping details and add comments.
>Screen 2 I enter credit card info.
>Screen 3 I confirm the order.
>
>OK, it's true, at screen 3 I can change the quantity, in which case I will
>need to go through the whole process again. I don't see anyway around that
>except to remove the 'edit' link on screen 3 so that users can't go that
>route. If, at that point, they need to change the quantity (and I suspect
>most folks do it earlier) then they will have to click on the shopping cart
>and won't be so surprised to be starting again.
>
>BTW, one problem we had is that people would change the quantity and then
>forget to click on the 'Update' button, so the quantity wouldn't get updated.
>There is a piece of javascript (from the osCommerce contributions section)
>that will popup a warning if they don't update the quantity change. Very
>useful addition.
>
>HTH
>jalal
>
>--
>
>GPG fingerprint = 3D45 5509 D380 26A4 523E  A9D8 A66A 5F38 CA43 BB0E


-- 

-----------------
doris kyburz
703 santa barbara rd
berkeley, ca 94707
h: 1+510.848.0707
f: 1+707.598.2973
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