INFO: HWG-Basics Admin FAQ 01.11.02

Hello, Basics Members :-)

Here's your weekly Basics FAQ.  I suggest that you keep the most recent copy
handy for easy access to information and resources on this list and at the
HWG website.

Have a good weekend :-) See you next week

Pamela Shorey ;-)
Basics List Guide
lg-basics(at)hwg.org

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HWG-Basics Administrative FAQ
Last Updated:   1.11.02
***************************************

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CONTENTS
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1.  Mailing List Reminders
2.  What are List Guides?
3.  Who are the HWG-Basics List Guides?
4.  How do I volunteer to become a List Guide?
5.  Can I subscribe to the list without getting so much E-Mail?
6.  How do I subscribe and unsubscribe?
7.  How do I send a message to the list?
8.  What if my messages are not posting to the list?
9.  What is the HWG-Basics mailing list?
10.  What topics do NOT belong on HWG-Basics?
11.  What other lists are available?


1.  Mailing List Reminders
========================================


Before posting a question to the list, do a quick search
at the guild's list archives and see if your question has been
answered within the past month or two.

http://www.hwg.org/lists/archives.html

Searching the archives is usually quicker than waiting for a
response on the list.


========================================
2.  What are List Guides
========================================

The List Guide Program was created to assist members on the HWG
Mailing Lists to get the most from the lists. We perform the task of helping
the lists get and keep quality, valuable, valid content. In addition, List
Guides provide assistance to all who request it and help enforce the HWG
policies for the mailing lists.  Information on the List Guide program can
be found at <http://www.hwg.org/lists/intro.html> .

We are here, always in the background, to assist you with your questions and
concerns.  We do contact members, via private email, when we are concerned
about a post that may have infringed on the Actionable Rules located at:
<http://www.hwg.org/lists/rules.html>.   Please understand we will always
err on the side off caution when it comes to these 10 rules and appreciate
your understanding in this regard.  We do not *generally* enforce Netiquette
Guidelines.  <http://www.hwg.org/lists/netiquette.html>

If you have a problem with what someone else has posted to the list, then
you may freely respond to them in private email.  List Guides will address
any violations of the HWG's Mailing List's Actionable Rules via private
email.  Refusal to abide by the Actionable rules can result in a member
being removed from the mailing list permanently or for a period of time
depending on the nature of the disturbance the member has caused.

The List Guide program is authorized and endorsed by the HTML Writers Guild
Governing Board. If you have a problem with an action taken by a List Guide
you may address that with their manager(s) by sending mail to
lg-manager(at)hwg.org .


3.  Who are the HWG-Basics List Guides?
========================================

Individuals Currently Volunteering for HWG-Basics:

HWG-Basics List Guides:  <lg-basics(at)hwg.org>

     Judith Kallos
     Pam Shorey
     Jagannath Vedula
     Lisa Whirrett

You can email the Basics List Guide Team at <lg-basics(at)hwg.org>
with any questions you may have in regards to the HWG-Basics List.


4.  How do I volunteer to become a List Guide?
========================================

Want to get involved with the HTML Writers Guild?  We are always
seeking helpful organized individuals willing to share their time and
experience with the List Guide Program.  We currently have several
openings in the List Guide Roster.  If you enjoy helping others and
have been an HWG Member for at least three months, and are
interested in joining the List Guide Team can email:
lg-manager(at)hwg.org for details and an application


5.  How do I subscribe and unsubscribe?
========================================

When sending out a subscribe or unsubscribe message, subject
information is NOT needed.  Do NOT include your E-Mail address in
the subscribe message.  If you have any problems with subscribing
or unsubscribing, please send E-Mail to owner-hwg-basics(at)hwg.org
or to the List Guides <lg-basics(at)hwg.org> .

To unsubscribe from the HWG Basics List
please send a message to:

hwg-basics-request(at)hwg.org
In the body of the message type: unsubscribe

For information about subscribing to the list, please see:
<http://www.hwg.org/lists/hwg-basics/index.html#1>

For information about UNsubscribing to the list, please see:
<http://www.hwg.org/lists/hwg-basics/index.html#4>


6.  Can I subscribe to the list without getting so much E-Mail?
=========================================

A "digest" version of the list is available. By subscribing to the digest
version of the hwg-basics mailing list, you receive a group of posts
in one E-Mail message. That way, instead of getting 20 messages a day from
the list, you would get 1 or 2 which contain all of the posts from that day.
You can still participate in the hwg-basics list like a regular subscriber,
you just receive your messages in a more compact manner.

For information about subscribing to the Digest version, please see:
<http://www.hwg.org/lists/hwg-basics/index.html#2>

For information about UNsubscribing to the Digest version, please see:
<http://www.hwg.org/lists/hwg-basics/index.html#5>


7.  How do I send a message to the list?
=========================================

Each list has a different feel and different general community rules.
Please spend some time listening in ("lurking") before posting in
order to get a feel for the way in which conversations take place.

To send a message to the hwg-basics list, send mail to:

    hwg-basics(at)hwg.org


8.  What if my message is not posting to the list?
=========================================

First troubleshoot the following items:

*Did you subscribe to the Basics List and receive confirmation the
subscription was processed?

*Are you sending your post to: hwg-basics(at)hwg.org?

*Are you sending using the email address you originally used to subscribe to
the list?

*Does the email you subscribed with have an autoresponder attached to it or
include HTML formatting or attachments?

It is not uncommon for members to change email addresses and inadvertently
forget that the "new" address was not the one they used when they subscribed
to the list.  The new address would not be recognized by the mail server and
therefore your messages would not be forwarded to the list.

Also, autoresponders and ISP problems that create bounced messages may cause
the list's filters to automatically unsubscribe you from the
list.  If after checking all the above possibilities out you still are
experiencing difficulties, email the List Guides for assistance.


9.  What is the HWG-Basics mailing list?
==========================================

The HWG-Basics list is targeted towards those of you who are just getting
started with HTML authoring.  Its charter includes beginning to intermediate
discussion of all areas of web site design and creation, so feel free to
write about anything reasonably related to HTML authoring - there's  no such
thing as a stupid question here!

The Frequently Asked Questions for the HWG-Basics List is located at:

<http://www.hwg.org/lists/hwg-basics/index.html>


10.  What topics do NOT belong on HWG-Basics?
==========================================

Messages sent to the entire list that are just "Thanks for your help"
messages, should be sent privately, not through the list. Although it is a
courteous thing to do, it is best to keep messages like that off of the
list. If you want to, when you post a request for information or help, you
can thank members "in advance".  You may notice that some members write
"TIA" in their messages, which means "Thanks In Advance".

If you would like to have your web site looked at by other members of the
Guild and get feedback from them, please post requests to the hwg-critique
list. Requests for feedback (critiques) are not allowed on the hwg-basics
list. For checking out how a script or other functionality is working, try
the new Testing list at http://hwg.org/lists/hwg-testing/index.html .

Discussion of pricing, as noted above, is NOT allowed on any HWG Mailing
Lists. More information about the HWG's policy on pricing discussion can be
found at:
<http://www.hwg.org/resources/faqs/priceFAQ.html> .
If you ever have a question in regards to the pricing policy, please do not
hesitate to ask one of the List Guides at lg-basics(at)hwg.org *before*
posting.

Finally, discussion about the operation or administration of the HTML
Writers Guild should not be posted on the hwg-basics list.  There is a
Membership Suggest Box area on the HWG Web site for you to make constructive
and helpful suggestions directly to the Governing Board.  This service also
gives you the opportunity to submit your ideas on what kind of services you
would like to see from the Guild, your feedback on current Guild projects,
and ideas for new Guild programs.

<http://www.hwg.org/opcenter/suggest/>

To ensure that members feel their needs are being met, the Governing Board
created a position on the Board, Guild Ombudsman. The role of the Ombudsman
is to assist in resolving any difficulties between members and the Guild's
administration, and to serve as a
primary contact for members who want to make their opinions known.

Note that the role of Ombudsman is not a general complaint desk; each HWG
program has a way to present problems and those should be used first -- for
example, questions about the Logo program can go to the Logo manager. The
Ombudsman's role is to resolve problems if you feel the normal methods
haven't worked to your satisfaction. If you would like to speak to the
Ombudsman about any questions regarding Guild services, you may write to him
at:

ombudsman(at)hwg.org

As always, the members are what make the Guild strong -- we're here to help
you!


11.  What other mailing lists are available?
=========================================

The HWG offers a plethora of list selections for members to choose from
depending on their areas of interest.  For an overview of all the general
and topic specific lists offered by the HWG please visit:

<http://www.hwg.org/lists/mailinglists.html>

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