Re: Domain Email Question

Hi Sandy,

I just went through this a couple months ago, so I'm quoting directly from 
the paperwork from MY hosting company. Depending on the hosting company your 
client has contracted with, some - all or none of this may apply.

#1 - In order for your client to access their "stats" directory they can not 
be behind a firewall or a proxy server that blocks NTLM authenticaton 
protocol. If I'm correct, AOL does! You can request that the hosting company 
disable the password protection so that your client can gain access, but 
obviously security is compromised. (I'm no fan of AOL, either.)

#2 - The hosting company should provide you with the Email Pop3 and SMTP 
Server names, and the Email Administration Account name with the temporary 
password. Once you gain access you can change the forwarding address (mine 
was a "nobody" alias and I changed it to "webmaster"). Doing so will allow 
all email sent to "new_name"(at)yourdomain.com to be forwarded to the email 
address you choose.

HTH, John




>From: Sandy Fields <sandy(at)sannicron.com>
>To: hwg-basics(at)hwg.org
>Subject: Domain Email Question
>Date: Thu, 08 Jun 2000 10:13:10 -0400
>
>I just got my first client (YAY!), and I think I've run across a problem
>that I hadn't anticipated.
>
>We've registered her domain and selected a hosting service.  The problem is
>sending and receiving her domain email.  AOL is her only internet service,
>and I can't figure out a way to get her email.  If she connects to the
>internet through AOL and uses software software such as Eudora, Pegasus,
>Outlook, etc., she still can't get her domain email.  Does anyone know how
>to do this?  Will I have to tell her she must spend yet more money and sign
>up with a *real* internet provide (I don't like AOL much at all) in order
>to get her email?
>
>-- Sandy
>Sannicron Web Design
>http://www.sannicron.com
>

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