Re: question...

Offer them training at a reasonable rate.  Do it yourself or subcontract it
at a profit. Build it into your original bid as an option they can accept
at the beginning or any other time. When they want training, train them. If
they successfully maintain their site, good for them.

Naturally, bid the original creation at a profitable rate - and the
training ditto.

Remember: If you love them, set them free ... when they return, they are
yours forever. 
If they don't return, hunt them down and kill them.

Regards,

Ron

At 03:11 PM 8/23/99 -0400, you wrote:
>Okay, I've got to ask some advice.
>I've got a problem with my clients.  So far all of my clients have had me
>design and produce their web-pages from the ground up, all the way.  After
>a long and not-sufficiently-rewarded struggle to get the sites to a point
>of perfection, the client then expects me to teach them how to maintain
>and make changes to their site claiming they can't afford to keep paying
>for changes and updates...  This has happened twice now.
>I'm just curious if anyone else has had to deal with this problem and the
>best way to address the fact that they cannot change it themselves unless
>they learn how, on their own time.
>
>Thanks in advance,
>
>Jesse Kercheval
>Digital Dimensions
>www.digidim.com-biz.net
>
>

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