RE: You must be hard up for clients....

Don't narrow your universe so much!

One of the best suggestions I have ever received (re: website design) came
from one of my granddaughters (an 8 year old!). You don't have to have a
Ph.D. to be observant and to have worthwhile suggestions.

And, referring to the original subject of this thread ...

The best clients you will probably have are those who have been burned by
someone else (and there are sure a lot of them). I tell them to take a close
look at (my) competition, talk to (their) clients and then do what is best
for (my solicited client).  I've only lost two clients over the years and
one of them came back after sending a beautiful letter - asking if I would
take her back!

Plus, I learn a lot looking at my competitors' work. And it does help keep
me from getting 'fat and sassy'.

Do you have 'brain-storming' sessions with clients on or about their website
anniversaries: "If we had it to do over again what would you like to see
done differently?" I've been told this is asking for trouble but my
experience has been quite the opposite. They are quite happy to fund
redesign when they were participants in the incentive.

Bob Masters
Client Relations

mailto:Admin(at)Activizers.com
http://www.Activizers.com
Helping prospective friends plan
and implement a successful approach
to doing business on the World Wide Web.



-----Original Message-----
From: owner-hwg-business(at)hwg.org [mailto:owner-hwg-business(at)hwg.org]On
Behalf Of janet lynne
Sent: Wednesday, April 19, 2000 02:22
To: hwg-business(at)hwg.org
Subject: Re: You must be hard up for clients....


All good points.  The critique list is wonderful and I've learned a lot from
it.  However, I wish that there were some way to screen the people on it
more carefully and have some way of accessing basic information about who is
on the list.  Perhaps just name, company and domain name.  The reason below
is enough but there is another one.  When asking for a critique, it would be
nice to have some way to see the skill level of the person giving it.

While I believe most people on this list would not abuse it, I've also
wondered if there would be any interest in starting a private and selective
email list for critiques.

Janet
AnnieMation.com

> You bring up an interesting point that I've often considered.  What's
> to stop someone from using these mailing lists to try and harvest
> clients?
>
> Let's take the critique list for example.  If someone posts a site to the
> list for people to look at who's to say that someone without morals
> won't check out the site, figure out who the company is and contact
> them saying that they can do better?  If you provide them pricing
> information then not only can they figure out what you're charging the
> client, but can then try and undercut you.
>

HTML: hwg-business mailing list archives, maintained by Webmasters @ IWA