Re: dsl contract?

They wont do it.  They want there money and they want it NOW.  It is a DSL
only provider using Covad as the telco.  I havnt even been able to get them
to send me there TOS.  They keep saying they will but the never do.

Thanks,

Tim

----- Original Message -----
From: "Les Jones" <lcjones(at)mis.net>
To: "Timothy G. Embler" <hwg(at)myrealbox.com>; "HTML Business List"
<hwg-business(at)hwg.org>
Sent: Monday, April 10, 2000 5:50 PM
Subject: Re: dsl contract?


> Tim,
>
> I deal with GTE and ADSL everyday. It's quite possible, if you chose a
> special installation package, that a service agreement was committed to in
> order to received a discounted installation charge or perhaps a free ADSL
> modem. I do know that on the GTE web site (www.gte.com/dsl ), if you read
> the fine print, a minimum one year service agreement is required to
receive
> certain amenities, such as an ADSL modem. Though GTE "does not" issue a
> document for you to sign, by agreeing to the service, you are in essence,
> agreeing to their  service agreement.
>
> Be sure your "ISP" did not require a service agreement!!!!
>
> Having said that.... I've found GTE to be fairly responsive to my clients
> needs. I've had several clients move out of a GTE-ADSL service area and
they
> have been released of any agreement.
>
> It's worth a shot to call your GTE representative (or the telco providing
> ADSL ) for a release. Explain, that you do want ADSL when it becomes
> available in your new location and then (possibly) commit to the ADSL
> service in some fashion. Keep in mind, though you may be only one
customer,
> the Telcos DO NOT want bad press about their respective ADSL services.
>
> Good Luck!
>
> Les Jones
> Mikrotec Internet Services
> lcjones(at)mis.net
>
>
>
>
> -----Original Message-----
> From: Timothy G. Embler <hwg(at)myrealbox.com>
> To: HTML Business List <hwg-business(at)hwg.org>
> Date: Monday, April 10, 2000 19:45
> Subject: dsl contract?
>
>
> >Hello.  I have been having problems with my DSL provider for months.
Also
> >they told me an area where I will be moving to in a month or so will have
> >dsl well they are now saying 6 more months.  That obviously wont work.
> They
> >want half of my monthly fee for early termination.  Here is my question.
I
> >dont remember them saying there was a 2 year contract.  I never signed
one.
> >Can they charge me the half of the remander?
> >
> >Thanks,
> >
> >Tim
> >
>
>

HTML: hwg-business mailing list archives, maintained by Webmasters @ IWA