Re: hosting horror stories

I don't know about a resource to report them to, but I can recommend a new
home.

http://tvcnet.com

They have fast Pentiums, Apache on Linux, PHP(4!), Perl, MySQL, unlimited
POPs, 200 megs, 6 Gigs monthly transfer, multiple T3's, an comprehensive
online manual, a forum for mututal help (like this list), and are even doing
an NT thing now for those who must have...:).

TVCNet is dedicated to resellers, so you are not in retail competition with
your hosting company.

Write jim(at)tvcnet.com.  Tell him Darrell sent ya...I don't get any pay, but
maybe he'll take pity on you for having to put up with me...:)

D


----- Original Message -----
From: "Onyx Graphics" <warfire(at)voicenet.com>
To: <hwg-business(at)hwg.org>
Sent: Wednesday, August 30, 2000 11:48 AM
Subject: hosting horror stories


Hello everyone,

I am hosting with a company now, and have a reseller account with
them.. However, it seems that once or twice a week my server keeps
going down on me. Also, they have the worst billing department I ever
had to work with in my life. They once actual have turned off my
accounts
for lack of payment for services that I never used. They always try to
double bill me, and between their statements, invoices and phone calls,
I al left with 3 different monthly bills. After being with them for over
2 years
now, (the service was not always this bad) I am now looking for a new
home
for my accounts.

My question for the group is this, is there someplace or some org
that handles complaints for internet hosting companies? Maybe like
the FCC or someone else? If there can you please contact me and
let me know. It's hard to believe that I am the only one this is
happening
to here and would like to know what I can do about it to protect
my rights, if I even have any.

Thanks
Robert

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