Re: new web extensions - problems with domain pointing

I also pre-registered an .info domain name with Network Solutions/Verisign 
and they still have yet to notify me that I obtained the name.  Last week I 
did a "Whois" on the domain name and it showed that   the name was 
successfully registered by NetSol/Verisign in early September and I am 
listed as the registrant, yet I haven't heard a peep from them.  A couple 
of days ago I wrote to inforegistration(at)verisign.com asking what's up with 
this but as of yet they have'nt replied.  Extremely frustrating.  I have 2 
new domains that I want to register but I will be searching for 
alternatives to NetSol/Verisign - not only for their lack of customer 
courtesy but their price of $35 a year seems unnecessary when so many other 
ICANN approved registrars offer it for less.

Bob Unger
rbu(at)akula.com


At 09:18 AM 10/12/01 -0400, Bob Webb wrote:
>I obtained several new ".info" domain names, but the registrars I used (2
>different ones, network solutions, register.com) and slow to implement the
>ability to change the designated name server to the location I desire.
>register.com at least has confirmed those I obtained and has a "account
>manager" feature that seems to work, but the changes don't make it thru to
>the afilias registry and thus the sites won't work.  Network Solutions has
>yet to even acknowledge those that I obtained (I found those out via search
>of the Afilias registry).  Does anyone know what the source/cause of the
>problem/delay is? If so, any knowledgable info on when it will be resolved?
>Has anyone experienced better performance from other registrars or is this
>systemic?

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