how do you handle this? (was Re: e-commerce Start Up Tips Needed)

In a message dated 4/13/2000 6:00:27 PM Central Daylight Time, 
tpotter(at)pobox.com writes:

<<  a professional business
 that would now like for their site to have e-commerce (shopping cart)
 capabilities. >>

I know one thing holding me back from actually launching my own business is 
how do I handle it when a client asks for something I don't know how to do? 
I'm not afraid to admit that I don't know, but how do ya'll do that and still 
maintain your client's confidence? Do you ask for some time to find out if 
its something you can do? Or do you just say "we'll figure it out"?

I appreciate any thoughts on this!

Sherill

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