Re: critique re-design of existing e-commerce site

by "Phil Babcock" <pbabcock(at)bgsgroup.com>

 Date:  Tue, 18 Jul 2000 15:21:59 -0400
 To:  jnwhittley(at)fuse.net,
"hwg-critique(at)hwg.org" <hwg-critique(at)hwg.org>
 References:  felix nancy
  todo: View Thread, Original
>Your top navigation bar seems miss aligned.  The Three grey buttons
>on top, just under them they seem to be up just a bit, making it look
>out of alignment.

Yeah.  None of the computers here in the office do that, but I know it is a
problem to some people.  I noticed it when I checked from home, but only in
IE5 - in NN I had no problems. I dont know what is causing it, since it
only seems to happen for some people.  I have the exact same OS and browser
here at the office as I do at home and I only get that misalignment from
home.  Can't figure it out.  

As for the slowness, I am working on it but it is partially due to the fact
that we have been down for a day and now all of our customers are flooding
in.  The servers are swamped, to say the least.  I will continue to work on
the d/l time and the misalignment of the graphics.

Some of the pages (ie: the new arrivals, coming attractions, etc that
perform queries) will be slower than usual because we are currently serving
our database off of a backup machine while the data migrates to the "real"
database server.  The difference in horsepower between these two machines
is quite significant and I think that there will be a speed boost when the
data is finished migrating and we put the "beast" back on line.

thanks!









*********** REPLY SEPARATOR  ***********

Nancy Whittley wrote:

>Hi Phil,
>
>Win 98 SE,   Netscape 4.6,  800 x 600  ADSL Connection
>
>Well, First thing is it took a while to load and I am on ADSL.
>I thought maybe it was a fluke so I left, cleaned my cache and went
>back and I counted to 72, before it finally loaded.  Spent most
>of that time with only the top bar and images loaded the rest
>of the pages where blank, then it all finally showed up.
>
>Your top navigation bar seems miss aligned.  The Three grey buttons
>on top, just under them they seem to be up just a bit, making it look
>out of alignment.
>
>Coming Attractions also took a while to load.. not as long as the front
page
>though.  Same issue with those tabs not lining up.
>New Arrivals a bit faster load, same tab issue.  Down on the left
>at the bottom, the little box for  http://www.dvdboxoffice.com
>has a gap of white between the top border and the www.dvdboxoffice.com
>words.  It is about 1/4 inch.
>
>I went to Check Out, and again, very very slow load for what little is
>there.
>
>Over all the site is very attractive.  Easy to navigate if you can wait.
I
>tried
>going back and forth between pages and it just dragged its feet.  I will
>wait
>for a page to load the first time, but when I go back to it a second time
I
>don't want to have to wait that long, I get frustrated, and leave.
>Especially
>if I want to click on a selection to read it, and then back to the main
>page.
>the wait is just too much.
>
>Hope this is helpful.
>Sincerely,
>Nancy
>
>> I have been working for over a year on the redesign of
>> www.dvdboxoffice.com, a busy (1.5 million + hits a month) e-commerce
site
>> on which we sell DVD movies.  The old site was on  Netscape Enterprise
>> server and Oracle Database and the new site is on an IIS 5 server (using
>> asp) and SQL 7 server.  Based on the log files from the old site we have
>> designed this site to work primarily in IE5+ and NN4+.  IE5 accounts for
>> 90%+ of our traffic, and NN almost all of the rest of it.
>>
>> Anyhow, I would appreciate any critiques you care to offer.
>>
>> here is the url:
>>
>> http://www.dvdboxoffice.com/
>>

*********** END REPLY SEPARATOR  ***********
Phil Babcock
Lead Web Designer
BGS Group Inc.

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