Re: PSP6 crashing with toggle layer palette

Lou,

This sounds pretty weird. I would uninstall PSP, then reinstall it, since
both take such a short amount of time (back up your current directory,
though, in case there are palettes or settings you want kept). Once it's
back, click on Help, Jasc Software Online, Check for Updates. Version 6.02
(and 2.02 of Animation Shop) are now available through that link. The patch
is just under 8MB in size. I never had the problem you're describing, but we
can only hope the patch helps fix it. I think it's more likely that somehow
one of the DLLs got corrupted or replaced with an older, incompatible
version.

Good luck!
Kehvan M. Zydhek

----- Original Message -----
From: "Lou Hall" <lhall1(at)midsouth.rr.com>
To: "hwg-graphics" <hwg-graphics(at)hwg.org>
Sent: Thursday, April 27, 2000 1:51 PM
Subject: PSP6 crashing with toggle layer palette


> 100% of the time where I open an image in PSP, then click "toggle layer
> palette",
> the layer palette opens below the system bar at bottom with enough blue
> for me
> to drag it up, or I can use Shift + A. When I do either, I get the white
> window that
> is headed with PSP and the message an error as occurred with a choice of
> the
> box "close" or "ignore". Nothing happens if I click on "ignore". If I
> click on "close".
> I get the message that, "Program has performed an illegal operation,
> etc." and closes
> wipes PSP6 and the image off of the screen.
>
> Should I just remove PSP6 and reinstall from the disk that I have had
> about six
> months, or is there something else you might suggest.
>
> If I reinstall, where can I get any patches that might have come out?
>
> Thank You,
>
>
>

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