RE: image don't show properly in aol 3.0 browser

by "Jones, Sharon" <sjones05(at)harris.com>

 Date:  Tue, 6 Apr 1999 09:03:40 -0400
 To:  "'S. Williams'" <bvws(at)bella-vista.com>,
hwg-graphics(at)hwg.org
  todo: View Thread, Original
Maybe all us designers should send AOL a note regarding this.  There are enough
of us to get some attention!

Sharon Jones
Web Site Designer
Harris Corporation
(407-724-3611)
email:  sjones05(at)harris.com

	-----Original Message-----
	From:	S. Williams [SMTP:bvws(at)bella-vista.com]
	Sent:	Monday, April 05, 1999 8:07 PM
	To:	hwg-graphics(at)hwg.org
	Subject:	Re: image don't show properly in aol 3.0 browser

	At 09:02 AM 4/5/99 PDT, you wrote:
	>Hello:
	>
	>I did a large photoshop files for the index page, so I slice it into 8 
	>horizontal files and assemble them in a table. The images show seamless

	>in ie4+ or netscape 4.5, but looks depressingly fragmentary with AOL 
	>3.0. Could users of AOL 3.0 go to www.pcpluscorp.com/default1.htm to 
	>help me with the solution. 
	>
	>Thanks you very much.
	>
	>April

	Hello April,

	Under Preferences, set your Web Graphics to use Uncompressed graphics.
Then
	clear your cache and reload the page...your "fragmentary" graphics
should
	no longer be a problem. I viewed your page in both AOL 3.0 and 4.0 using
	uncompressed graphics and everything looked fine.

	Unfortunately, AOL ships their software with the "Use Compressed
Graphics"
	as the default setting. When using Compressed graphics, the gross
graphics
	only show up when using .jpg images...gifs seem to do fine.

	I'm wondering if anybody knows a way around designing jpg images that
will
	look good to the millions of AOL users who didn't change their graphics
	settings? I've e-mailed AOL tech support on two different occasions but
	they never answer...

	Sue

HWG: hwg-graphics mailing list archives, maintained by Web Professional Association - IWA

This page is part of a preserved archive of archives.hwg.org. The site is no longer active and its content is not maintained. For enquiries about this archive, write to archive(at)iwanet.org.