Re: ISP Woes!!!! OT: maybe??

the first hop timing out doesnt mean you will lose network performance.  for
example level3 does not return icmp requests.  So if you ISP is say
earthlink dsl that has level3 has the uplink(they varey w/ eln) then either
your 2nd or 3rd hop will timeout(varies what hop it is, some core's jump to
another core before going to the uplink).

Hope that helps.  Had a long night so not sure if I worded that the best
way, if you have any questions feel free to ask.

Tim

----- Original Message -----
From: "Brian V Bonini" <brian(at)livenet.net>
To: "HWG-Servers" <hwg-servers(at)hwg.org>
Sent: Wednesday, June 14, 2000 7:41 AM
Subject: ISP Woes!!!! OT: maybe??


> Hello,
>
> I've been having some problems with my dialup
> connection for several weeks now.
>
> Basically, whenever using just about anything other
> then http IE: ftp, telnet/ssh, smtp, pop, irc, etc
> the connection will just hang for a long time before
> completing. Once connected everything is fine
> just the initial connection process hangs.
>
> I'm consistently getting the following trace results;
>
> C:\WINDOWS>tracert livenet.net
>
> Tracing route to livenet.net [207.7.90.3]
> over a maximum of 30 hops:
>
>   1     *        *        *     Request timed out.
>   2   142 ms   159 ms   189 ms  NORNOC1.itribe.net [207.7.64.254]
>   3   148 ms   150 ms   149 ms  livenet.net [207.7.90.3]
>
> Trace complete.
>
> As you can see the first hop times out however my ISP swears
> this is just the way their software reports that hop and it's
> no indication of network performance because nothing else
> uses ICMP.
> But, I can log off my account with them, log onto another ISP
> where this condition does not exist and have no problems
> with performance, log back onto this account and BAM! same
> thing, everything except HTTP hangs for like a minute when
> initially establishing a connection.
>
> Anyway, I guess I'm just looking for a bit of advice or a little
> education on this as the Net Admins there are convinced I just have
> my head up my $ss so I will apparently need to conclusively prove to
> them somehow that there is indeed a problem so they'll stop playing
> video games long enough to actually look into the problem.
>
> Thanks,
> -Brian
> **********
>

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