Re: IE not displaying backgrounds

Morning Brian:

I followed your link and pulled your BG from the page and viewed it
separately to verify what I was supposed to see and it was a white BG with a
black left border. Is that what they can't see?

I see what they mean about not liking your creation if they can't see the
images because it is a bit unsightly after I cut out the images.

If it'll help you, tell your clients that I (Tech Support Help Desk) viewed
the site as you provided it via link as an objective third party in
Win98/800 x 600 using IE5, NN4.7, and NN3.0 @44bps and all of the images
displayed just fine including the bordered BG. Therefore, it is apparent it
is their settings and not your coding.

I am not too familiar with AOL browsers other than what the stats show they
view and my info tells me the AOL5 should be configureable as the stand
alone IE5. They will just have to work with you on settings if they don't
know how to do it by themselves. Then, they can test the browsers on other
sites to see if they view BG's.

There's only so much you can do for a client and if they won't see that
their browsers (not your coding) is the problem, then, not much you can do.

Mike
Help Desk
Starr Wolf Design
http://www.starrwolf.com
a JIL Enterprises Company
". . . exceeding your expectations."


----- Original Message -----
From: Brian Thorson <Brian.J.Thorson-1(at)tc.umn.edu>
To: <starrwolfdesign(at)starrwolf.com>; <hwg-software(at)hwg.org>
Sent: Saturday, November 06, 1999 7:22 AM
Subject: Re: IE not displaying backgrounds


> Mike
>
> Show Pictures is checked.  Images display normally except for the
> backgrounds.  I would have dismissed this as some quirk with his computer
> but someone else he knows has the same problem.  They both think the
website
> I built for them looks terrible (http://www.jumboloans4u.com) because some
> of my images are supposed to blend into the background--but they can't see
> one!  They can't see background images for any website so it is not my
> coding.  I would like to get this fixed so they know that there was a
> configuration problem and that I'm not lying to them.
>
> Brian
>
> > In IE5 open TOOLS | INTERNET OPTIONS | ADVANCED and scroll down to
> > MULTIMEDIA and make sure the SHOW PICTURES box is checked.
>
> > Mike
> > Help Desk
> > Starr Wolf Design
> > http://www.starrwolf.com
> > a JIL Enterprises Company
> > ". . . exceeding your expectations."
>
> > ----- Original Message -----
> > From: Brian Thorson <Brian.J.Thorson-1(at)tc.umn.edu>
> > To: <hwg-software(at)hwg.org>
> > Sent: Friday, November 05, 1999 10:47 PM
> > Subject: IE not displaying backgrounds
>
>
> >> Hi
> >>
> >> I have a client that uses Internet Explorer 5.0 with the most recent
> > version
> >> of AOL (and now he has DSL through the local phone company).  His
browser
> >> does not show background images for any website.  A friend of his has
the
> >> same problem.  I have not been able to figure out what is configured
> >> wrong
> >> on his system or why it won't display any backgrounds.
> >>
> >> Any ideas?
> >>
> >> Thank you!
> >>
> >> Brian Thorson
>
>

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