INFO: IWA-HWG-Software Admin FAQ 01.02.04

by Judith Kallos <hwg-lgmgr(at)theistudio.com>

 Date:  Fri, 02 Jan 2004 09:23:03 -0600
 To:  hwg-software(at)hwg.org
  todo: View Thread, Original
Hello, Software Members: ;-)

Wishing you all a happy, healthy and prosperous New Year!

Here is your monthly list FAQ with information about the Software List
and to confirm the list is up and running.  This list is used by the HTML 
Writers Guild to discuss features of the tools we use in relation to the Web.

Other topic specific lists are available as well:

http://www.hwg.org/lists/mailinglists.html

Keep a copy of this FAQ your inbox for quick access to this information.

Have a great weekend!

Judith Kallos
List Guide Manager
IWA-HWG Discussion Lists

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
IWA-HWG SOFTWARE LIST FAQ INCLUDES:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

==> About the IWA-HWG-Software Mailing List
==> How to subscribe and unsubscribe.
==> How to send a message to the list.
==> What to check if your posts are not going to the list.
==> About Digest Mode
==> What are List Guides?
==> Available IWA-HWG Mailing Lists


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ABOUT THIS MAILING LIST:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The IWA-HWG's Software List Charter covers:

Discussions targeted toward features of the tools we use in relation to
the Web. This is NOT a place to start program bashing, which will not
be tolerated.

The Frequently Asked Questions for the HWG-Software List is
located at:

<http://www.hwg.org/lists/hwg-software/faq.html>

Per the Actionable Rules, discussions on what you charge clients for
services or plan on  charging are prohibited.  The reason for this rule
can be found @:

<http://www.hwg.org/resources/faqs/priceFAQ.html>

Information on the list can be found @:

<http://www.hwg.org/lists/hwg-software/index.html>

Mailing List Archives can be found @:

<http://www.hwg.org/lists/archives.html>


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
HOW TO SUBSCRIBE AND UNSUBSCRIBE:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

When sending out a subscribe or unsubscribe message, subject
information is NOT needed.  Do NOT include your email address in
the subscribe message.  If you have any problems with subscribing
or unsubscribing, please send an email to Software List Guides @:

	hwg-software-help(at)hwg.org

To unsubscribe from the HWG Software List
you need to send a message to:

<hwg-software-request(at)hwg.org>
In the body of the message type: unsubscribe

For information about subscribing to the list, please see:
<http://www.hwg.org/lists/hwg-software/index.html#1>

For information about UNsubscribing to the list, please see:
<http://www.hwg.org/lists/hwg-software/index.html#4>


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
HOW TO SEND A MESSAGE TO THE LIST
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Each list has a different feel and different general community rules.
Please spend some time listening in ("lurking") before posting in
order to get a feel for the way in which conversations take place.

You will also want to be sure to review the following /before/ you post:

The Actionable Rules:
<http://www.hwg.org/lists/rules.html>

Netiquette Guidelines:
<http://www.hwg.org/lists/netiquette.html>

Once subscribed, to send a message to the hwg-software list, send
an email to:

<hwg-software(at)hwg.org>


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WHAT TO CHECK IF YOUR POSTS ARE NOT GOING TO THE LIST
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

First troubleshoot the following items:

*Did you subscribe to the Software List and receive confirmation
the subscription was processed?

*Are you sending your post to: <hwg-software(at)hwg.org>?

*Are you sending using the email address you originally used to
subscribe to the list?

*Does the email you subscribed with have an autoresponder
attached to it or include HTML formatting or attachments?

It is not uncommon for members to change email addresses and
inadvertently forget that the "new" address was not the one they used
when they subscribed to the list.  The new address would not be
recognized by the mail server and therefore your messages would not
be forwarded to the list.

Also, autoresponders and ISP problems that create bounced
messages may cause the list's filters to automatically unsubscribe you
from the list.  If after checking all the above possibilities out you still 
are
experiencing difficulties, email the List Guides for assistance.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
ABOUT DIGEST MODE
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

A "digest" version of the list is available. By subscribing to the digest
version of the hwg-software mailing list, you receive a group of posts
in one E-Mail message. That way, as an example, instead of getting
20 messages a day from the list, you would get 1 or 2 which contain
all of the posts from that day. You can still participate in the
hwg-software list like a regular subscriber, you just receive your
messages in a more compact manner.

For information about subscribing to the Digest version, please see:
<http://www.hwg.org/lists/hwg-software/index.html#2>

For information about UNsubscribing to the Digest version, please
see:  <http://www.hwg.org/lists/hwg-software/index.html#5>


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
WHAT ARE LIST GUIDES?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The List Guide Program was created to assist members on the
IWA-HWG Mailing Lists to get the most from the lists. We perform
the task of helping the lists get and keep quality, valuable, valid
content. In addition, List Guides provide assistance to all who
request it and help enforce the IWA-HWG policies for the mailing
lists.   To contact the Software List Guides email:

	hwg-software-help(at)hwg.org

Information on the List Guide program can be found at:

<http://www.hwg.org/lists/intro.html>

We do not moderate the lists.  We are here, always in the background,
to assist you with your questions and concerns.  We do contact
members, via private email, when we are concerned about a post that
may have infringed on the Actionable Rules located at:

<http://www.hwg.org/lists/rules.html>

Please understand we will always err on the side off caution when it
comes to these 10 rules and appreciate your understanding in this
regard.  We do not _generally_  enforce Netiquette Guidelines.

If you have a problem with what someone else has posted to the list,
then you may freely respond to them in private email.  List Guides will
address any violations of the IWA-HWG's Mailing List's Actionable
Rules via private email with the member(s) involved.  Refusal to abide
by the Actionable rules can result in a member being removed from the
mailing list permanently or for a period of time depending on the nature
of the disturbance the member has caused.

The List Guide program is authorized and endorsed by the IWA-HTML
Writers Guild.  If you have a problem with an action taken by a List
Guide you may address that with their manager(s) by sending mail to
hwg-lgmanager(at)hwg.org .

If you have questions about the List Rules or a List Guide's actions,
please do not post them to the list. You can email your thoughts and
comments at any time to the List Guide Manager - off-list - for comment.
In our efforts to minimize our volunteers spam levels, the LGM direct
email address has been changed to: hwg-lgmanager(at)hwg.org and the
former address has been retired.  Please make note of it or know that it is
posted publicly on the HWG's site.  Thank you for your assistance and 
cooperation in keeping the lists on topic and of value for all members.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
AVAILABLE IWA-HWG MAILING LISTS
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

The HWG offers a plethora of list selections for members to choose
from depending on their areas of interest.  For an overview of all the
general and topic specific lists offered by the HWG please visit:

<http://www.hwg.org/lists/mailinglists.html>


IWA-HWG
Software Mailing List FAQ
<http://www.hwg.org/>
01.02.04

HWG: hwg-software mailing list archives, maintained by Webmasters @ IWA