Re: opinions please

Offer training. Use websites with related content, but with more
functionality, as illustrations.

Andrew

----- Original Message -----
From: "psalmon" <psalmon(at)cafes.net>
To: <hwg-techniques(at)hwg.org>
Sent: Thursday, August 09, 2001 1:14 PM
Subject: opinions please


>
> I appears we have a great group on this list, so I figured I would throw
out
> to you all a small problem I have been having. I hope its not completely
OT,
> but I am at my wits end here.
>
> Its about a particular website I do for a horse breed organization.
> <now this has nothing to do with the last horse related thread, I
> swear-grin>
>
>  The head of the organization,  is really a newbie. My problem is that HER
> lack of knowledge and those in your organization are causing me such grief
> over designing the website I am about to rip my hair out.  I can't use any
> cutting edge techniques AT ALL, let alone something as simple as a mouse
> over! I have worked on this website for almost 6 months and there is a
never
> ending stream of annoying questions about this or that.
>
> I won't go into details because I would be here all day,  But when I got
up
> this morning, I had received yet another annoying email from her. It
appears
> that she and her cohorts can't figure out that the underlined words under
> some thumbnail pics are links. I kid you not!  (Patti- banging my head
> against the monitor)
>
> On any other site, the actually pic would be a link, or the words would be
> mouse overs, but I can't DO that on this site because these folks would
> NEVER figure it out.
>
> My question to all of you here today........WHAT do you do with customers
> like this? I don't mind a few legit questions and stuff, but this is an
> endless stream of inane questions. (ie...why do the links change color
when
> you click on them?)<sigh>
>
>  I am embarrassed by the simplistic nature of this site and annoyed with
> their never ending nit picking.  But its their dollar and does the old
> saying "the customer is always right" apply to this situation?
>
> Thank you for letting me vent this morning....<grin>
>
> Patti
>
>

HWG hwg-techniques mailing list archives, maintained by Webmasters @ IWA