Re: online stores and security.

by "Steve Mount" <steve(at)saltyrain.com>

 Date:  Wed, 18 Oct 2000 10:47:46 -0400
 To:  "Mike Taylor" <lonewolf(at)one.net>,
<hwg-techniques(at)hwg.org>
 References:  one
  todo: View Thread, Original
Often when an online eshop shows my credit card back to me, it does so by
saying something like: "Payment by Visa (card ending in 1234)" or "Visa
xxxx-xxxx-xxxx-1234," not displaying the entire number but just enough to
verify what I'd typed in ... perhaps this would please your client?

-------------------------------------------------------------
Steve Mount, Software Engineer            steve(at)saltyrain.com
Home Site                            http://www.saltyrain.com
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Manager, HWG Logo Team                     http://www.hwg.org

----- Original Message -----
From: "Mike Taylor" <lonewolf(at)one.net>
To: <hwg-techniques(at)hwg.org>
Sent: Wednesday, October 18, 2000 9:08 AM
Subject: online stores and security.


> I had a customer who was concerned that after he entered his information,
> we displayed it back to him on the screen on an order confirmation
> page.  He was upset that his credit card number was shot back to him and
> that even though our store had a valid SSL certificate, he feels his
> credit card information has been compromised.
>
> I think he's overreacting.  How do those of you out there handle your
> order confirmation pages?  What we always did (up until yesterday) was
> display the information as a confirmation for the customer's benefit and
> record keeping.  We also send them an email confirmation (we do the online
> confirmation for immediacy).  I can't imagine a circumstance where someone
> could retrieve someone's credit card information being displayed back to
> the client on a secure server.
>
> Thoughts?
>
> Mike
>

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