Re: time frame for domain transfer??

Yes, you need to call them and have them look for it.  I have
been through this so many times, I have it down to an art now.
When you have the customer fax the "letter" you also have them
mail it too, and then wait  48 hrs then call them.  Those faxes sit
in a pile and they get them on a first come first serve basis. (as I was
told by their rep)
So if nothing is done after 48 hours you need to call,  I have had them
loose the fax, and had to resend it three times.    Once they find it
the actions can take place that day.  But they have to locate that fax.

Good luck.

Nancy
----- Original Message -----
From: <WebProgrmr(at)aol.com>
To: <hwg-techniques(at)hwg.org>
Sent: Friday, April 07, 2000 12:17 AM
Subject: time frame for domain transfer??


> A client of mine needs to transfer his domain name.  After registering it
> long ago, he changed his email address which happens to be the
administrative
> contact on the file.  After a lot of headbanging and self-mutilation, I
> figure out how to get around this obsticle--send the request by fax.  But,
> it's now been 4 days since the fax was sent.
>
> Any idea how long will Network Solutions usually takes in this scenario to
> get the domain transferred?  If you know of where or how I can contact NSI
by
> phone for an update on it's progress, please pass on the info.
>
> Thanks,
> ++Dan

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