Re: opinions please

by "Lauren Hanka" <bluejay(at)starband.net>

 Date:  Thu, 9 Aug 2001 12:37:02 -0700
 To:  "Venessa Perez" <venessa(at)nothingreally.com>,
<hwg-techniques(at)hwg.org>
 References:  cafes computer
  todo: View Thread, Original
Well, with the time I have spent fussing over the sites I do, I can
understand the semicolon and bold sentence thing. Who would he ask if it
where not for you? Just think of it as "service to community," and that's a
*good thing!*

If you can have the patience to handle the picky little details for people,
it's a credit to you and your business. Good service is sooooo hard to find,
and so appreciated when it is found. So what if you do if for "nothing?" If
he's happy, he just may tell a friend, or lots of friends about how
wonderful you are, and they just may bring their web site needs to your
door. What goes around, comes around...

Lauren



----- Original Message -----
From: "Venessa Perez" <venessa(at)nothingreally.com>
To: <hwg-techniques(at)hwg.org>
Sent: Thursday, August 09, 2001 9:59 AM
Subject: Re: opinions please


>
> If you figure something out let me know! I had done a site as a "freebie"
> since the guy was part of a non-profit org - worst mistake ever! It seems
> that when he has time to look at the site thorougly he starts finding
things
> to change to make it "perfect." Last time it was adding a semicolon next
to
> a word and making a sentence bold!
>
> V...
>
>
> ----- Original Message -----
> From: psalmon <psalmon(at)cafes.net>
> To: <hwg-techniques(at)hwg.org>
> Sent: Thursday, August 09, 2001 5:14 AM
> Subject: opinions please
>
>
> >
> > I appears we have a great group on this list, so I figured I would throw
> out
> > to you all a small problem I have been having. I hope its not completely
> OT,
> > but I am at my wits end here.
> >
> > Its about a particular website I do for a horse breed organization.
> > <now this has nothing to do with the last horse related thread, I
> > swear-grin>
> >
> >  The head of the organization,  is really a newbie. My problem is that
HER
> > lack of knowledge and those in your organization are causing me such
grief
> > over designing the website I am about to rip my hair out.  I can't use
any
> > cutting edge techniques AT ALL, let alone something as simple as a mouse
> > over! I have worked on this website for almost 6 months and there is a
> never
> > ending stream of annoying questions about this or that.
> >
> > I won't go into details because I would be here all day,  But when I got
> up
> > this morning, I had received yet another annoying email from her. It
> appears
> > that she and her cohorts can't figure out that the underlined words
under
> > some thumbnail pics are links. I kid you not!  (Patti- banging my head
> > against the monitor)
> >
> > On any other site, the actually pic would be a link, or the words would
be
> > mouse overs, but I can't DO that on this site because these folks would
> > NEVER figure it out.
> >
> > My question to all of you here today........WHAT do you do with
customers
> > like this? I don't mind a few legit questions and stuff, but this is an
> > endless stream of inane questions. (ie...why do the links change color
> when
> > you click on them?)<sigh>
> >
> >  I am embarrassed by the simplistic nature of this site and annoyed with
> > their never ending nit picking.  But its their dollar and does the old
> > saying "the customer is always right" apply to this situation?
> >
> > Thank you for letting me vent this morning....<grin>
> >
> > Patti
> >
> >
>

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