Re: RealServer problems

I can not answer your question but would suggest you post your questions to
hwg-servers(at)hwg.org.  I have seen them answer all types of questions on a
number of problems.

Here's a shot in the dark though.  Too many times during upgrades, etc.  the
mime types for the application extensions don't get added back or all the
settings don't get completed.  Might have them remove/readd the support for
this.  One more question for them.  Are they experiencing this problem
across all their servers? With more than one domain on your server?

Making them look at it from that aspect may help them resolve this for you.


----- Original Message -----
From: "Mike Taylor" <lonewolf(at)one.net>
To: <hwg-techniques(at)hwg.org>
Sent: Saturday, December 02, 2000 2:58 PM
Subject: RealServer problems


> Anyone out there experienced with RealServer and its issues running on an
> Apache server?  Please reply off list as this will probably be regarded as
> off-topic.
>
> I've been trying to work with my ISP in uncovering a problem I've had with
> them since Thanksgiving.  All of my pages with embedded realvideo have now
> stopped working.  The pages reference an .RPM file, which in turn contains
> the link to the area on the realserver.  For whatever reason, it now
> immediately says that a "general error" has occurred and of course
Real.com
> has no documents in their knowledgebase about it.
>
> The general error now occurs on all systems.
>
> An example URL is:
>
> http://w3.one.net/~lonewolf/main/pcam/diary1.rpm
>
> When they box comes up, choose "open from current location" and you will
get
> the error.
>
> Nothing has changed on my end and I'm trying to convice my ISP that the
need
> to figure out what changes they've made to cause this to happen.
>
> Has anyone run into this before?  Strangely, RAM files are not affected
> unless I embed them in a page.
>
> Mike
>

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