Re: online stores and security.

by enigma <enigma13(at)southwest.com.au>

 Date:  Wed, 18 Oct 2000 23:38:54 +0800
 To:  hwg-techniques(at)hwg.org
  todo: View Thread, Original
Mike,

I'm no expert on online security, but a couple of things would cross my
mind if I saw my credit card number come back at me. Firstly - if someone
went to the exact same URL you had sent me to, would they be seeing what I
was seeing ? and is the page I've just downloaded cached on my machine or
on my ISP's machine ? I would also shy away from businesses that e-mail my
card details unencrypted.  Maybe SSL is safer than handing your card over
to a shop assistant with a good memory, but consumer confidence is still
lagging a bit behind technology when it comes to e-commerce. I'll be the
first to admit that I'm a bit afraid of what I don't understand. Maybe your
customer is too.

hth
Liah

----- Original Message -----

...I had a customer who was concerned that after he entered his information,
we displayed it back to him on the screen on an order confirmation
page.  He was upset that his credit card number was shot back to him and
that even though our store had a valid SSL certificate, he feels his
credit card information has been compromised.

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