INFO: HWG-Techniques Admin FAQ 04.28.00

Hello, Techniques Members:  ;-)

This FAQ is sent to you each Friday to keep you up to date
with HWG information as well as to introduce the List Guide
Program to our new members.  Keep a copy of the most
current FAQ in a convenient place for easy access to the
Guild's information and resources.

Have a  great weekend!

Judith Kallos
List Guide/HWG Techniques
Asst. List Guide Manager

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HWG-Techniques Administrative FAQ
Last Updated: 04.28.00
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CONTENTS
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1.  Mailing List Reminders
2.  What are List Guides?
3.  Who are the HWG-Techniques List Guides?
4.  Can I subscribe to the list without getting so much email?
5.  How do I subscribe and unsubscribe?
6.  How do I send a message to the list?
7.  What if my messages are not posting to the list?
8.  What is the HWG-Techniques mailing list?
9.  What topics do NOT belong on HWG-Techniques?
10.  What other lists are available?



1.  Mailing List Reminders
=====================================================

Messages containing HTML formatting should not be send to the
List and may prevent our post from being sent to list members.  Filters are
in place to prevent posts that are formatted or contain attachments from
going to the list.  Also, not all member's mail program can address HTML 
formatting successfully.   Our concern is to insure that no matter what
software a member may have access to, they are still able to receive, read
and participate on the List.

If you have an email program that includes HTML formatting by default,
or are unsure how to turn off formatting, visit the Guild's Email FAQ:

http://hwg.org/resources/faqs/mailFAQ.html

2.  What are List Guides?
=====================================================

The List Guide Program was created to assist members on the HWG
Mailing Lists to get the most from the lists. We perform the task of
helping the lists get and keep quality, valuable, valid content.  In
addition, List Guides provide assistance to all who request it and help
enforce the HWG policies for the mailing lists.  Information on the List
Guide program can be found at <http://www.hwg.org/lists/intro.html> .

We are here, always in the background, to assist you with your questions
and concerns.  We do contact members, via private email, when we are
concerned about a post that may have infringed on the Actionable Rules
located at: <http://www.hwg.org/lists/rules.html>.   Please understand we
will always err on the side off caution when it comes to these 10 rules and
appreciate your understanding in this regard.  We do not _generally_ enforce
Netiquette Guidelines.

If you have a problem with what someone else has posted to the list,
then you may freely respond to them in private email.  List Guides will
address any violations of the HWG's Mailing List's Actionable Rules via
private email.  The Guild's lists are a privilege, not a right, and adherence
to the rules is expected of anyone who becomes an HWG member and
uses the lists.  Continued failure to abide by these rules may result in
removal from the lists.

The List Guide program is authorized and endorsed by the HTML Writers
Guild Governing Board. If you have a problem with an action taken by a
List Guide you may address that with their manager(s) by sending mail
to lg-manager(at)hwg.org .


3.  Who are the HWG-Techniques List Guides?
======================================================

Individuals Currently Volunteering for HWG-Techniques:

HWG-Techniques List Guides:  <lg-techniques(at)hwg.org>

Melanie Trivett
Judith Kallos
Paul Prince

You can email the Techniques List Guides at <lg-techniques(at)hwg.org>
with any questions you may have in regards to the HWG-Techniques List.


4.  How do I subscribe and unsubscribe?
=====================================================

List Guides do not have the ability to modify members subscription info.
Sending an unsubscribe request directly to the list will not accomplish
your request.

When sending out a subscribe or unsubscribe message, subject
information is NOT needed.  Do NOT include your email address in the
subscribe message.  If you have any problems with subscribing or
unsubscribing, please send email to <owner-hwg-techniques(at)hwg.org>
or to the List Guides <lg-techniques(at)hwg.org>

To unsubscribe from the HWG Techniques List
you need to send a message to:

hwg-techniques-request(at)hwg.org
In the body of the message type: unsubscribe

For information about subscribing or unsubscribing to the list, please see:
http://www.hwg.org/lists/hwg-techniques/


5.  Can I subscribe to the list without getting so much email?
======================================================

A "digest" version of the list is available. By subscribing to the digest
version of the hwg-techniques mailing list, you receive a group of posts
in one email message. That way, instead of getting 20 messages a day
from the list, you would get 1 or 2 which contain all of the posts from that
day. You can still participate in the hwg-techniques list like a regular
subscriber, you just receive your messages in a more compact manner.

For information about subscribing to the Digest version, please see:
http://www.hwg.org/lists/hwg-techniques/index.html#2


6.  How do I send a message to the list?
=====================================================

Each list has a different feel and different general community rules.
Please spend some time listening in ("lurking") before posting in order
to get a feel for the way in which conversations take place.

To send a message to the hwg-techniques List, send mail to:
    hwg-techniques(at)hwg.org


7.  What if my message is not posting to the list?
======================================================

First troubleshoot the following items:

*Did you subscribe to the Techniques List and receive confirmation the
subscription was processed?

*Are you sending your post to: hwg-techniques(at)hwg.org?

*Are you sending using the email address you originally used to subscribe
to the list?

*Does the email you subscribed with have an autoresponder attached to it?

*Does your email contain HTML formatting or attachments of any kind?

It is not uncommon for members to change email addresses and inadvertently 
forget that the "new" address was not the one they used when they subscribed
to the list.  The new address would not be recognized by the mail server 
and therefore your messages would not be forwarded to the list.

Also, autoresponders and ISP problems that create bounced messages may
cause the list's filters to automatically unsubcribe you from the list.  If 
after
checking all the above possibilities out you still are experiencing 
difficulties,
email the List Guides for assistance.


8.  What is the HWG-Techniques mailing List?
======================================================

The HWG-Techniques List is considered one of the Guild's general
discussion lists.  This list is targeted toward those of you who are of
intermediate to advanced skill level. Its charter incorporates the issues
of both "how to do it" and "why/when to do it" as they relate to Web
site design and creation.

We are currently actively creating the Techniques FAQ and your contributions
are welcome.  Please visit <http://www.hwg.org/lists/hwg-techniques/faq.html>
and send us your suggestions!

As general as this charter is, members need to make sure they post
specific requests to the HWG Specific Topic lists if more appropriate.
Descriptions and Charters of all the HWG Mailing Lists can be located
online at:

<http://www.hwg.org/lists/mailinglists.html>


9.  What topics do NOT belong on HWG-Techniques?
======================================================

Messages sent to the entire list that are just "Thanks for your help"
messages, should be sent privately, not through the list. Although it
is a courteous thing to do, it is best to keep messages like that off of
the list. If you want to, when you post a request for information or help,
you can thank members "in advance".  You may notice that some
members write "TIA" in their messages, which means "Thanks In
Advance".

"Me too"  and "I agree" messages are also discouraged.  We have a
very active list and everyone's assistance in minimizing less informative
email is appreciated.  If you feel your post is not of value to the List
members as a whole, it is best kept to private email.

If you would like to have your Web site looked at by other members
of the Guild and get feedback from them, please post requests to the
hwg-critique list. Requests for feedback (critiques) are not allowed on
the hwg-techniques list.

Discussion of pricing is NOT allowed on any HWG Mailing Lists. More
information about the HWG's policy on pricing discussion can be found
at:  <http://www.hwg.org/faqs/priceFAQ.html> .   If you ever have a
question in regards to the pricing policy, please do not hesitate to ask
one of the List Guides at lg-techniques(at)hwg.org *before* posting.

Finally, discussion about the operation or administration of the HTML
Writers Guild should not be posted on the hwg-business list. There is
a Membership Suggest Box area on the HWG Web site for you to make
constructive and helpful suggestions directly to the Governing Board.
This service also gives you the opportunity to submit your ideas on what
kind of services you would like to see from the Guild, your feedback on
current Guild projects, and ideas for new Guild programs.

<http://www.hwg.org/opcenter/suggest/>


10.  What other mailing lists are available?
======================================================

The HWG offers a plethora of list selections for members to choose from 
depending on their areas of interest.  For an overview of all the general and
topic specific lists offered by the HWG please visit:

<http://www.hwg.org/lists/mailinglists.html>

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