Re: Techniques in troubleshooting connection problems?

by Kym Jones <kjones(at)adam.com.au>

Date:	Tue, 13 Mar 2001 08:57:26 +1030
To:	Mike Taylor <lonewolf(at)one.net>, jim barchuk <jb(at)jbarchuk.com>
Cc:	hwg-techniques(at)hwg.org
References:	jbarchuk
	todo: View Thread, Original


Mike,

I don't know if this site will help, but it's not bad for playin' 
"detective" :)

http://www.network-tools.com/

Kym





At 03:48 PM 12/03/2001 -0500, Mike Taylor wrote:
>Sweet!  I didn't know there were sites specifically for this.  My only
>other alternative in the past was have them anonymizer.com to get to our
>site, just to rule out any local ISP issues.
>
>Thanks again.
>
>Mike
>
>On Mon, 12 Mar 2001, jim barchuk wrote:
>
> > Hi Mike!
> >
> > > One of the unsavory parts of my job is troubleshooting connection issues
> > > from people in various parts of the world who can't access our
> > > website.
> >
> > > Are there any resources out there where I can more accurately gauge if
> > > there's a backbone provider problem anywhere at any time?
> >
> > Hit the search sites such as google for 'traceroute server'. A remote
> > server can run traces from different points on the e-globe an possibly
> > help narrow down where the problems are happening. I've found them very
> > useful on rare occasion.
> >
> > Have a :) day!
> >
> > jb
> >
> > --
> > jim barchuk
> > jb(at)jbarchuk.com
> >
> >

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