new browser windows

by Niall Kennedy <nkennedy(at)rcgp-scotland.org.uk>

Date:	Tue, 14 Mar 2000 13:33:02 -0000
To:	"Hwg Techniques (E-mail)" <hwg-techniques(at)hwg.org>
	todo: View Thread, Original

I recently read an article about Relationship Marketing in which one of the
key points was "Do not force open new browser windows". This interested me,
as for as long as I can remember, I have opened new browser windows for
external links, rather than have the user move away from my site. I've also
begun indicating that a new browser window will be opened, and to close the
new window to return to my site. I'm also considering opening a frameset
within the new window, with instructions to the user on how to return to my
site, a la Hotmail.

I'd be interested in other thoughts on this.


Niall Kennedy

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