Re: OT--Video Display Adapter & Color Problem

by John Starkey <jstarkey(at)advancecreations.com>

 Date:  Wed, 27 Dec 2000 21:55:34 -0700 (MST)
 To:  Susan Vollmer <susanvollmer(at)yahoo.com>
 Cc:  "hwg-techniques(at)hwg.org" <hwg-techniques(at)hwg.org>
 In-Reply-To:  yahoo
  todo: View Thread, Original
It should have jumpers that will disable the video card. I'm not the guru
on this but I have seen them. I installed a new card several months ago,
hooked the monitor to it, and it worked fine. Didn't touch the jumpers.

Have you checked the irq #?

On Wed, 27 Dec 2000, Susan Vollmer wrote:

> If anyone has thoughts on this, I am open to any
> suggestions because I have run out of ideas.
> 
> A few days ago, I was uninstalling software on one of
> our home PCs and accidentally uninstalled something
> that affected the number of colors and resolution on
> the monitor.  Before we had choices of 256-color,
> 16-bit and 32-bit on 800 x 600 or higher.  Now, we can
> only obtain 16 colors on 460 x 680.  I was able to
> find on the internet the driver for our specific
> Sceptre monitor and download it.  However, I did not
> know what type of video card was inside the Mitsuba
> computer and what type of driver would be appropriate.
>  It was defaulting to a generic Standard PCI Graphics
> Adapter VGA (vga.drv).
> 
> My husband and I thought if we bought a new video card
> and installed it and the driver that this would fix
> the problem.  He successfully installed a Guillemot
> Graphics Card 2D/3D AGP & PCI with its driver. 
> However, this has not solved it.  In the user's manual
> for the video card it states:  "Certain graphics cards
> are integrated on the PC motherboard and thus cannot
> be physically uninstalled.  You will need to contact
> your PC manufacturer for details on how to disable
> these chipsets."  (I have sent an email to Mitsuba but
> do not have much hope because their web site makes it
> clear that end users are suppose to go through the
> dealer not the manufacturer.  Unfortunately, there is
> no dealer because it was purchased through an employer
> subsidized training program.)
> 
> Also under device manager, we have removed the old
> display adapter driver listing.  I tried to manually
> change the memory allocation to 00000000 -- 0000FFFF,
> but it does not seem to stay even with the
> automatically set box unchecked.
> 
> If this helps, the equipment we have is an IN620
> Advanced Motherboard Pentium II / III with Intel
> Celeron Processor Windows '98 on a Mitsuba.
> 
> Your guidance would be greatly appreciated because I
> am not a hardware person, unfortunately.  Many thanks
> in advance.
> 
> Regards,
> Susan V.
> 
> 
> 
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