hwg-theory archives | Aug 1998 | new search | results | previous | next |
Fw: Fw: Front Pagesby "Leslie J Owen" <leslieowen(at)Prodigy.net> |
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Kynn Bartlett wrote: >Wrong! The client is not always right, and if all you live for is >their check, they're going to be disappointed in you and what's >worse, they'll _know_ that you're only interested in their money, >not in their overall image on the web. > >And while the checks may help in the short run, in the long run >you're only hurting your own business. > >Anyone else want to take this to -business? :) This IS about theory--it's about the assumptions made by the designer about what is suitable design for the web, and who should determine design of a site. We acquired a client who had a beautiful website--well designed, good use of color and white space, reasonable download time; overall, it was very professional. The designer gave the client what was good for them. I told the client, "I really like your website. Is there a reason to have it re-designed?" The response: "It's so boring. I want whiz-bang whistles, and that designer won't give it to me." Very nice client too. So who won in that situation? The designer lost a client because he/she relied on their theory that the designer knows what is best for the client, and designed around their personal preferences. The client paid $$$ to have a site designed that did not accord with their preferences. The client just moved on to a company that would **listen** to them. If personal theories are so strongly held that a person does not permit other designers/developers to disagree, and refuses to hear clients' requests, that person should be designing web pages as personal expression, not as a commercial venture. Leslie Owen
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