Re: URGENT!! PLEASE HELP!

Tricia,

I'm having a similiar problem with a client who has AOL. In my
case my client at first couldn't even get to his new website.
After numerous talks with AOL, he is now able to view it. But,
now, he can't print anything off of it. He can't print any other
sites either.

I tried the same things you did. I even tried to download a trial
version of AOL to check it out. All to no avail. 

Just wanted to let you know that you're not alone. This has been
super frustrating for me and my client. I think Steve Antonio has
given us both some good advice. Just have your client keep calling 
AOL til someone can finally fix it. Thanks Steve.

Michelle





>
>Dear Group
>Thanks so much for your helpful responses!  My customer is using the 5.0
>version of AOL and now he just sent me this:
>>the remedies that AOL offered yesterday are still not working
>> for me.  I still cannot pull up our site.  It has been viewed by others
>but
>> it makes me wonder how many other people cannot access the site for
>whatever
>> reason is preventing me.
>(GROAN!!)   I have searched the webmasters info on the AOL site and decided
>to call them, the tech I spoke with said this was a common prob. and that my
>customer needed to call them so they could tell him how to "empty an
>Internet file that gets full". My customer followed the directions and is
>still having problems.   This is really beyond me!  Any suggestions?
>TIA
>Tricia Lease
>TeleSouth  Network
>tdlease(at)telesouth1.com
>www.TeleSouth1.com
>
>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Michelle Chabot
Full Website and Internet Marketing Solutions
(978) 462-8450
http://www.cyberwriting.com
mailto:mlchabot(at)cyberwriting.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

HTML: hwg-basics mailing list archives, maintained by Webmasters @ IWA