Re: Copyrights and keeping a client

Since she owns the Web Site, let her make the decisions. I don't see where
you are obligated to take it offline without an order from a legal
authority.  Ethically, I would like to see them work it out, were I you, I
would feel my responsibility ended with obtaining written acknowledgment
from your client that you have informed her of the situation.

Unless you own the web site, put them in direct contact and let them make
the decisions. You simply get it on the record from both of them that you
aren't a decision-maker and them implement what the site's legal owner asks
you to implement. It might be differrent if there was some kind of effensive
or illegal material involved, but I am guessing from your note that the
entire issue revolves around ownhership rights or some such.

Why play middleman?  You can only loose that way...

D

ient uses magazine article excerpts on her site.  We did a
battle over permissions when we first started posting them, but she finally
agreed to let me contact publishers to get the go-ahead.  On one article, I
have an oral OK from the magazine's director of marketing.  The article
appears in excertps, not its original format.  Now, some months later, I
have an email from that same marketing director telling me that the article
must appear in its original format.  This includes a section that my client
definitely does not wish to post.

My client is furious and has directed me in no uncertain terms to leave the
article as it is and direct any inquiries to her.  I appreciate her position
with the publisher--it was her material they published in the first
place--but given that I have written notice of how I am allowed to use the
article, I don't see that I have any choice but to take it down, which I
have done to much protest.

I'm racking my brain to see how I can do the right/legal thing and not lose
my biggest client.  Not that I know she'll leave, but she's awfully mad!
How have you resolved this kind of thing before?

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