Re: Scanner Software not software problem

Turn the scanner on before you turn the computer on. Trust me.

Andrew Tait atait(at)netc.net.au


-----Original Message-----
From: Kimberly Baird <kab(at)enteract.com>
To: hwg-graphics(at)hwg.org <hwg-graphics(at)hwg.org>
Date: Tuesday, 13 January 1998 11:13 AM
Subject: Re: Scanner Software


>Maybe I wasn't completely clear in my first post... Yes the scanner works,
>yes it's TWAIN compliant, yes I have Photoshop and PaintShop Pro and I
>know that I should be able to scan directly into them. However, since I
>can't, I think it must be the driver that is the problem. I have installed
>both VistaScan16 and VistaScan32 (and I use 32 since I'm running Win95),
>but every other time I try to scan something using the enclosed
>application, the computer can't seem to see the scanner, and I get an
>error: 'Unable to open TWAIN source'. As for trying to scan straight from
>Photoshop; that has yet to work. So, when I asked about other software
>that I could find, I suppose I meant other drivers if that's possible... 
>(Sorry, my techie hat doesn't fit quite right) Anyway, I have received
>some helpful replies that I plan to try. I'm glad I'm not the only one who
>has had this problem! Thanks to everyone who responded. 
>
>-Kim
>
> 
>
>

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