Re: How to Turn Down a Client

by Ben Ocean <beno(at)cnw.com>

Date:	Sun, 18 Jun 2000 14:58:11 -0700
To:	Elias Thienpont <elias(at)assumptionabbey.com>
Cc:	hwg-basics(at)hwg.org
References:	0 sannicron
	todo: View Thread, Original

At 08:03 AM 6/18/2000 -0600, you wrote:
>A little passive agressive are we.

You said *we* so I'll assume you're speaking for yourself. I felt being 
brutally direct was, shall we say, bad for the soul when I got started in 
sales 20 years ago. I now know better.

>I agree that this is the way I frequently seem to work, but I do take on 
>the tasks with best intentions.

There is nothing wrong with my intentions, either. A potential client that 
isn't clear on what s/he wants is wasting his/her own time and yours as 
well. As far as I'm concerned, they can waste someone else's time that 
wants to waste time. Maybe yours!

>I have heard (and since this is a international forum--- perhaps someone 
>can correct me) that the Japanese do not say no. They say "yes" when they 
>mean "Yes" and they say "yes" when they mean "no", and you are supposed to 
>know the difference.

And they're as sly as snakes in negociation (no offence meant: actually, a 
compliment!)
BenO

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