Re: Hosting Company Recommendations Needed

Although I do not have Kevin's level of experience with this company, I just
had to jump in here and support his post. Pair Networks is wonderful,
wonderful, wonderful! They were patient with my "newbie" questions, and very
helpful with technical assistance as I became more knowledgeable.

Billing is seamless. Speed and reliability is fantastic. Customer service is
incredible.

Their e-mail support is prompt and thorough. They've never left me pulling
my hair out, or "out on a limb," and have always followed a problem (my
problem --not theirs) to its resolution. I'm not sure if other hosting
companies offer this service, but I subscribe to an e-mail alert program
from pair that keeps me up-to-date on matters affecting their operations. I
am so happy with this company, and feel so fortunate to have made this
excellent host selection.

Lauren, another pair Networks fan
BlueBird WebDesign
http://www.bluebirdwebdesign.com


----- Original Message -----
From: "Kevin A. Jackson" <kevin(at)nvision.on.ca>
To: <hwg-business(at)hwg.org>
Sent: Saturday, October 06, 2001 8:22 AM
Subject: Re: Hosting Company Recommendations Needed


>
> >----- Original Message -----
> >From: Sheldon J. Potter <sjpotter(at)essential-connect.com>
> >
> >: Looking for services from a hosting company in the U.S. that provides
> >: reseller plans that will work financially for a small web development
> >: company (me) that develops and hosts small to medium, low to modest
> >: traffic level,
> >:
> >: Any direct recommendations?  I won't name any names, but *don't
> >: recommend anybody with the initials AIT.  :-)
> --
>
> I held back because I was sure at least a dozen people would recommend
them
> before me, but I am surprised: anyway, we have used Pair Networks for at
> least 5 years, and I would recommend them to anyone in the web developing
> business.
>
> They are set up for resellers, offering discounts, etc.. Here are some
> stats from their newsletter:
>
> - host over 113,000 unique Web sites.
> - over 14,000 Value-Added and Authorized Resellers.
> - over 600 Web servers in a custom built datacenter.
> etc, etc.
>
> The main reason I am comfortable with them is that they have been
> consistent in their approach to business ethics, stability and
> infrastructure. There were problems off and on over the years as they
> worked the kinks out of the tech support system, but they now have a phone
> support number (in Beta testing), which I have never had to use because
> their support documentation is excellent, and when that fails, there is an
> email support address that usually yields an answer within 24 hours.
>
> I have to admit I am a bit of a fan - having watched this company build
> itself up from a single person in Pittsburgh to what it is today, mostly
> based on a consistent business plan. My interest in this company is that I
> spend a lot there every month on the accounts of all our clients and sites
> that we run and host, I will benefit in no way from pitching them other
> than in promoting their further growth and stability.
>
> http://www.pair.com/
>
> Cheers
> Kevin Jackson
>
> --
> Biz-Zone Internet Group Inc.
> Web developers, publishers and consultants.
> http://www.biz-zone.com/ - Mailto:kevin(at)biz-zone.com
> Phone: (905)640-8441 - Fax: (905)640-0934
>

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