Re: content delivery

Hi Kosha,

When I first meet with a client I set a date for content delivery, and use
the incentive of a 15% discount for content delivered on time. I usually
give them a written rundown of possible content to provide with the date of
delivery clearly stated. Any content supplied after the delivery date loses
them the discount. I then follow up a week prior to delivery date with a
reminder that the discount runs out at such date... I have found this is
incentive enough for most clients to even rush the content through and wait
till the site is up and running, and then come back to me to pay for
maintenance changes, rather than lose the discount.

For clients where this method isn't practical, I usually ask for content up
front before any work is done. I don't know if others do this, but content
is always the hold up, so I make it clear that the project doesn't begin
until content is delivered. This allows me to work on other sites that are
not holding me up and reduces the risk of investing time that won't be paid
for till the client gets their act together.

The other thing I've done for large paying clients is billed a portion at
the end of each month, basically quoted an hourly rate at a capped price, so
that I can bill time each month and get paid for work done.

Hope this helps,

Michelle.
www.sandbox.co.nz

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