Re: Collecting Payments?

Hi Stephen!

As a small firm, we set up our billing process in thirds (for web design,
anyway). One third upon signing the contract (shows us the client's
commitment to the project); one third upon their approval of concept and
design layout (makes it clear to the client that graphic changes beyond that
point are additional); and the final third upon completion of the project
but BEFORE posting to the web (allows us to be paid in full before the
project is *out of our hands*)

So far this has worked extremely well, we have had no misunderstandings or
complaints from our small clients or larger corporate ones. (This has been
the real surprise, I expected a bit of an argument from our corporate
clients who expect purchase orders, 30-60 day billing, etc.)

Maintenance, updates and our general marketing services are billed and due
upon completion of each project. We feel at this point we have already
established the relationship and trust with the client and billing is
justified.

Hope this helps!

Janet Michael
Brite Ideas
A Full Service Marketing Firm Specializing in
Internet Marketing Strategies

10 E. Clifford Street
Winchester, VA 22601
540-722-9169 (phone)
508-437-8461 (efax)
http://www.mybriteideas.com

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