Re: time frame for domain transfer??

by "Wieland" <nwieland(at)tampabay.rr.com>

 Date:  Fri, 7 Apr 2000 09:10:28 -0400
 To:  "Nancy Whittley" <jnwhittley(at)fuse.net>,
<WebProgrmr(at)aol.com>,
<hwg-techniques(at)hwg.org>
 References:  aol nancy
  todo: View Thread, Original
I've changed e-mail addresses and server information many times right on
their website ("Make Changes") and never had any problem.  In fact, the
e-mail changes usually take effect within 24-48 hours.  Sometimes the server
changes take longer.

----- Original Message -----
From: Nancy Whittley <jnwhittley(at)fuse.net>
To: <WebProgrmr(at)aol.com>; <hwg-techniques(at)hwg.org>
Sent: Friday, April 07, 2000 7:27 AM
Subject: Re: time frame for domain transfer??


> Yes, you need to call them and have them look for it.  I have
> been through this so many times, I have it down to an art now.
> When you have the customer fax the "letter" you also have them
> mail it too, and then wait  48 hrs then call them.  Those faxes sit
> in a pile and they get them on a first come first serve basis. (as I was
> told by their rep)
> So if nothing is done after 48 hours you need to call,  I have had them
> loose the fax, and had to resend it three times.    Once they find it
> the actions can take place that day.  But they have to locate that fax.
>
> Good luck.
>
> Nancy
> ----- Original Message -----
> From: <WebProgrmr(at)aol.com>
> To: <hwg-techniques(at)hwg.org>
> Sent: Friday, April 07, 2000 12:17 AM
> Subject: time frame for domain transfer??
>
>
> > A client of mine needs to transfer his domain name.  After registering
it
> > long ago, he changed his email address which happens to be the
> administrative
> > contact on the file.  After a lot of headbanging and self-mutilation, I
> > figure out how to get around this obsticle--send the request by fax.
But,
> > it's now been 4 days since the fax was sent.
> >
> > Any idea how long will Network Solutions usually takes in this scenario
to
> > get the domain transferred?  If you know of where or how I can contact
NSI
> by
> > phone for an update on it's progress, please pass on the info.
> >
> > Thanks,
> > ++Dan
>
>

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